101 Bears to Make - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook 101 Bears to Make write by Nancy Tillberg. This book was released on 2003. 101 Bears to Make available in PDF, EPUB and Kindle. This title is an all-inclusive resource for crafting the 'perfect teddy bear'. The author reveals the helpful tips and creative techniques behind her original one-of-a-kind masterpieces, providing traditionally hard-to-find information such as how to craft open-mouthed bears and create fur.
101 Bears with Personality
101 Bears with Personality - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook 101 Bears with Personality write by Lynn Busa. This book was released on 1999-04. 101 Bears with Personality available in PDF, EPUB and Kindle. Get ready to bestow a cuddly teddy on mini totes, coasters, afghans, aprons, and more! These cute-as-can-be cubs boast lots of charming character.
Bearmaking 101
Bearmaking 101 - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Bearmaking 101 write by Carol-Lynn Rössel Waugh. This book was released on 1999. Bearmaking 101 available in PDF, EPUB and Kindle. An illustrated guide to making teddy bears including basic information, tools, techniques, and projects.
101 Activities for Delivering Knock Your Socks Off Service
101 Activities for Delivering Knock Your Socks Off Service - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook 101 Activities for Delivering Knock Your Socks Off Service write by Performance Research Associates. This book was released on 2009-06-17. 101 Activities for Delivering Knock Your Socks Off Service available in PDF, EPUB and Kindle. Today’s customers are demanding service that is faster, better, and more personalized than ever before. How can organizations ensure that they are prepared to meet that challenge? The latest addition to the best-selling Knock Your Socks Off Service® series, 101 Activities for Delivering Knock Your Socks Off Service provides readers with the practical tools and cost-effective training required to help meet their customers’ needs. Taking the unique position of seeing things from the customer’s perspective, this collection of fun and enlightening exercises teaches customer service managers and employees valuable ways to help their organizations provide world-class service, and helps them create an action plan for improvement. Written in the same accessible and humorous style that made Delivering Knock Your Socks Off Service so popular, this companion guide covers such topics as: • how to say no • empathy vs. sympathy • service recovery • listening • email • telephone skills • customers from hell • winning words and soothing phrases • anticipting customer needs • building reliability • customer feedback • keeping a stress log • and more These simple but effective activities take only minutes, but deliver truly powerful, lasting results.
Forest and Stream
Forest and Stream - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Forest and Stream write by . This book was released on 1901. Forest and Stream available in PDF, EPUB and Kindle.
