201 Ways to Deal with Difficult People - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook 201 Ways to Deal with Difficult People write by Alan Axelrod. This book was released on 2001. 201 Ways to Deal with Difficult People available in PDF, EPUB and Kindle.
Coping with Difficult People Workbook
Coping with Difficult People Workbook - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Coping with Difficult People Workbook write by Ester A. Leutenberg. This book was released on 2012. Coping with Difficult People Workbook available in PDF, EPUB and Kindle. The Coping with Difficult People Workbook contains assessments and guided self-exploration activities that can be used by practitioners with a variety of populations to help participants cope more effectively with the difficult people in their lives. Difficult people are everywhere. Difficult people are those who frustrate us to no end. (In fact, others may view each of us as a difficult person.) We encounter difficult people at home, in the workplace, school, grocery market, anywhere. Often how much they affect us depends on our self-esteem, ability to recognize hot buttons and effectiveness of communication skills. Because participants will encounter difficult people in all aspects of their lives, it is important for them to learn a way of dealing with them. In this book, we teach a specific model that participants can use to build positive relationships with difficult people.
Getting Along
Getting Along - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Getting Along write by Amy Gallo. This book was released on 2022-09-13. Getting Along available in PDF, EPUB and Kindle. Named one of "22 new books…that you should consider reading before the year is out" by Fortune "This practical and empathetic guide to taking the high road is worth a look for workers lost in conflict." — Publisher's Weekly A research-based, practical guide for how to handle difficult people at work. Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regret—rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior—there's your sanity to consider, and your career. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail—on your terms. She answers questions such as: Why can't I stop thinking about that nasty email?! What's behind my problem colleague's behavior? How can I fix things if they won't cooperate? I've tried everything—what now? Full of relatable, sometimes cringe-worthy examples, the latest behavioral science research, and practical advice you can use right now, Getting Along is an indispensable guide to navigating your toughest relationships at work—and building interpersonal resilience in the process.
Dealing with Difficult People
Dealing with Difficult People - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Dealing with Difficult People write by Roy Lilley. This book was released on 2010-01-03. Dealing with Difficult People available in PDF, EPUB and Kindle. Dealing with difficult people can make life impossible. The workplace is inhabited by a wide variety of people and it can sometimes be difficult to get on with them as well as get on with your work. However by understanding difficult people and the things they do, the problematic situations and awkward issues can be resolved. Dealing with Difficult People looks at individual behaviour, what drives it and how to cope with it. Roy Lilley covers every angle including: recognizing the seven types of difficult person, what conflict is and how to handle it, handling aggressive people, motivating lazy colleagues, dealing with difficult customers and handling complaints. A practical, accessible book, it is essential reading for managers looking to improve performance, sales people looking to win more business and for anyone who has to deal with difficult colleagues or the public.
Dealing with Difficult People
Dealing with Difficult People - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Dealing with Difficult People write by Roy C. Lilley. This book was released on 2006. Dealing with Difficult People available in PDF, EPUB and Kindle. Dealing with Difficult People looks at individual behaviour, what drives it and how to cope with it. It explains how to recognize and understand difficult people and their actions as a means to resolve problematic situations and awkward issues. A practical, accessible book, it is essential reading for managers looking to improve performance, sales people looking to win more business and for anyone who has to deal with difficult colleagues or the public.
