The Knowledge Work Factory: Turning the Productivity Paradox into Value for Your Business - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook The Knowledge Work Factory: Turning the Productivity Paradox into Value for Your Business write by William F. Heitman. This book was released on 2019-01-04. The Knowledge Work Factory: Turning the Productivity Paradox into Value for Your Business available in PDF, EPUB and Kindle. Unlock your company’s true potential by eliminating knowledge work waste that’s hiding in plain sight. Back in 1987, Nobel laureate Robert Solow quipped, “You can see the computer age everywhere but in the productivity statistics.” This costly condition soon became known as the “productivity paradox.” Why does it persist today? Why do knowledge workers spend a third of their days on needless correction, avoidable work and overservice, despite existing office technology that could help, even automate, their actions? And why does nobody notice? The answers—and solutions—are in this book. The Knowledge Work Factory uncovers the well-intentioned waste that hides in plain sight within virtually every organization. It reveals the ingrained perceptual biases that trick our brains into accepting the status quo and missing breakthrough opportunities. It draws stunning parallels to industrial production, which cracked this very code over 100 years ago. Most importantly, it gives you an easy-to-follow, one-stop guide to boost efficiency, productivity, and morale among the very knowledge workers who struggle under the burden of the productivity paradox. Discover your organization’s true, untapped capacity. Maximize the productivity of every single knowledge worker. Uncover “better-than-best practices.” Reap benefits that drop straight to the bottom line. The power is in your hands—with The Knowledge Work Factory.
Thinking for a Living
Thinking for a Living - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Thinking for a Living write by Thomas H. Davenport. This book was released on 2005-09-13. Thinking for a Living available in PDF, EPUB and Kindle. Knowledge workers create the innovations and strategies that keep their firms competitive and the economy healthy. Yet, companies continue to manage this new breed of employee with techniques designed for the Industrial Age. As this critical sector of the workforce continues to increase in size and importance, that's a mistake that could cost companies their future. Thomas Davenport argues that knowledge workers are vastly different from other types of workers in their motivations, attitudes, and need for autonomy--and, so, they require different management techniques to improve their performance and productivity. Based on extensive research involving over 100 companies and more than 600 knowledge workers, Thinking for a Living provides rich insights into how knowledge workers think, how they accomplish tasks, and what motivates them to excel. Davenport identifies four major categories of knowledge workers and presents a unique framework for matching specific types of workers with the management strategies that yield the greatest performance. Written by the field's premier thought leader, Thinking for a Living reveals how to maximize the brain power that fuels organizational success. Thomas Davenport holds the President's Chair in Information Technology and Management at Babson College. He is director of research for Babson Executive Education; an Accenture Fellow; and author, co-author, or editor of nine books, including Working Knowledge: How Organizations Manage What They Know (HBS Press, 1997).
Effective Knowledge Work
Effective Knowledge Work - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Effective Knowledge Work write by Klaus North. This book was released on 2011-10-24. Effective Knowledge Work available in PDF, EPUB and Kindle. Addresses the following questions: What is knowledge work? What are strategies and methods for increasing productivity, quality, effectiveness and value of knowledge work? Can knowledge workers be managed, and if yes, how? What are adequate methods for measuring performance of knowledge workers?
Rise of the Knowledge Worker
Rise of the Knowledge Worker - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Rise of the Knowledge Worker write by James Cortada. This book was released on 2009-11-03. Rise of the Knowledge Worker available in PDF, EPUB and Kindle. A generation of magnificent scholars, from Peter Drucker to Jack Welch, have taught us that understanding business issues and the profound changes the world's economy is undergoing makes sense if set in historical context. Today the best managers in the world demand to know how things came to be as they are. This collection of essays is designed to give the reader an historical perspective on the fastest growing sector of the work force: knowledge workers. The articles tell you how knowledge workers evolved from manufacturing and agricultural jobs and then go on to give you some insight as to what the future roles of knowledge workers will be. The readings in this volume come from a variety of sources not normally looked at by managers and business executives. There are reports from historians, sociologists, academics, and economic experts. Each chapter begins with a brief introduction on the material, its significance, and something about the context in which it was written, including brief biographical comments on the author. The Rise of the Knowledge Worker is intended for business people, managers, leaders, government employees, and students.
Managing Knowledge Workers
Managing Knowledge Workers - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Managing Knowledge Workers write by Frances Horibe. This book was released on 2015-12-16. Managing Knowledge Workers available in PDF, EPUB and Kindle. Managing Knowledge Workers provides practical, doable strategies for managing, motivating, and retaining knowledge workers, without breaking the bank. Managing Knowledge Workers focuses not just on understanding the value of knowledge in your organization, but on managing the human side of intellectual capital. Shows how to use other more powerful levers than money to attract and retain the knowledge workers. Provides hands-on advice on creating the right culture and environment through communication, involvement, consultation, and teamwork. Provides practical advice on how to handle new management challenges: how to manage knowledge you don't understand, how to encourage new knowledge to come forward, and much more. Features sample dialogues that offer concrete approaches to dealing with difficult real-life situations"e;With an insightfully crafted guide to the implementation of intellectual capital concepts, Frances Horibe has made a tremendous contribution to leveraging people and their knowledge in the context of the new economy."e;Hubert Saint-OngeSenior Vice President, Strategic CapabilitiesThe Mutual Group"e;Managing Knowledge Workers is an excellent reference guide, addressing the challenges all business leaders face in maximizing the creation of shareholder wealth by harnessing the human capital of a capable and committed workforce."e;Gordon J. FeeneyVice ChairmanRoyal Bank Financial Group"e;Provides a roadmap to optimizing our knowledge workers and maximizing our technology investment. Should be read by managers at all levels of the organization."e;Ken HenryVice President, Business ExcellenceManulife Financial"e;We've finally figured out that the proxy for business success is customer loyalty. Managing Knowledge Workers is essential reading for those wanting to understand how to ensure the loyalty of those people essential to achieving customer loyalty--our employees!"e;David CarlsonA VP, Customer CareNewbridge Networks
