Beyond the Balanced Scorecard - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Beyond the Balanced Scorecard write by Mark Graham Brown. This book was released on 2007-01-12. Beyond the Balanced Scorecard available in PDF, EPUB and Kindle. Improve the "Health" of Your Organization by Using the Right Metrics! The vast majority of companies use some form of balanced scorecard to measure performance measu, yet recent research suggests that most scorecards are based on singular, unsophisticated measurements, providing flawed data on the state of the organization. Beyond the Balanced Scorecard: Improving Business Intelligence with Analytics, by Mark Graham Brown, provides managers with the right metrics for evaluating important aspects of performance that are not accurately tracked by most companies and government organizations. Leaders will learn how to objectively measure: Relationships with Customers Employee Satisfaction External Business Environment Supplier/Vendor performance Strategy and Financials This book will show you how to construct a performance index, as well as provide you with example metrics of various aspects of performance that are difficult to measure.
Rethinking Performance Measurement
Rethinking Performance Measurement - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Rethinking Performance Measurement write by Marshall W. Meyer. This book was released on 2003-01-09. Rethinking Performance Measurement available in PDF, EPUB and Kindle. Performance measurement remains a vexing problem for business firms and other kinds of organisations. This book explains why: the performance we want to measure (long-term cash flows, long-term viability) and the performance we can measure (current cash flows, customer satisfaction, etc.) are not the same. The 'balanced scorecard', which has been widely adopted by US firms, does not solve these underlying problems of performance measurement and may exacerbate them because it provides no guidance on how to combine dissimilar measures into an overall appraisal of performance. A measurement technique called activity-based profitability analysis (ABPA) is suggested as a partial solution, especially to the problem of combining dissimilar measures. ABPA estimates the revenue consequences of each activity performed for the customer, allowing firms to compare revenues with costs for these activities and hence to discriminate between activities that are ultimately profitable and those that are not.
Balanced Scorecard Step-by-Step
Balanced Scorecard Step-by-Step - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Balanced Scorecard Step-by-Step write by Paul R. Niven. This book was released on 2002-10-15. Balanced Scorecard Step-by-Step available in PDF, EPUB and Kindle. This book explains how an organization can measure and manage performance with the Balanced Scorecard methodology. It provides extensive background on performance management and the Balanced Scorecard, and focuses on guiding a team through the step-by-step development and ongoing implementation of a Balanced Scorecard system. Corporations, public sector agencies, and not for profit organizations have all reaped success from the Balanced Scorecard. This book supplies detailed implementation advice that is readily applied to any and all of these organization types. Additionally, it will benefit organizations at any stage of Balanced Scorecard development. Regardless of whether you are just contemplating a Balanced Scorecard, require assistance in linking their current Scorecard to management processes, or need a review of their past measurement efforts, Balanced Scorecard Step by Step provides detailed advice and proven solutions.
Balanced Scorecards and Operational Dashboards with Microsoft Excel
Balanced Scorecards and Operational Dashboards with Microsoft Excel - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Balanced Scorecards and Operational Dashboards with Microsoft Excel write by Ron Person. This book was released on 2010-08-26. Balanced Scorecards and Operational Dashboards with Microsoft Excel available in PDF, EPUB and Kindle. Created in Excel, balanced scorecards enable you to monitor operations and tactics, while operational dashboards is a set of indicators regarding the state of a business metric or process—both features are in high demand for many large organizations. This book serves as the first guide to focus on combining the benefits of balanced scorecards, operational dashboards, performance managements, and data visualization and then implement them in Microsoft Excel.
Performance Drivers
Performance Drivers - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Performance Drivers write by Nils-G¿ran Olve. This book was released on 2001-05-08. Performance Drivers available in PDF, EPUB and Kindle. A Practical Guide to Using the Balanced Scorecard performance drivers Nils-Goran Olve, Jan Roy and Magnus Wetter Since the groundbreaking work of Robert S. Kaplan and David P. Norton, the concept of the Balanced Scorecard has achieved increasing popularity in the business world. Previously, many organizations had built their business objectives around financial targets and goals that bore little relation to a long-term strategic vision. Typically, this leaves a gap between the development of a company's strategy and its implementation. The business scorecard, however, provides a more 'balanced view' by looking at not just-financial concerns, but also customers, internal business processes, and learning and growth. But it is not just a system of performance measurement - by focusing on future potential success it can be used as a dynamic management system that reinforces, implements and drives corporate strategy forward. In this book, the authors draw on their extensive experience with scorecard projects to provide a step-by-step method for introducing the Balanced Scorecard into an organization. This is done through the use of some of the most important practical examples in existence, with case studies from ABB, Coca Cola, Electrolux, British Telecom, Nat West, Skandia and Volvo. The desired strategic control system using scorecards that is presented focuses on creating and communicating a total comprehensive picture to all members of the organization from the top down, a long-term view of what the company's strategic objectives really are, how to make use of knowledge gained through experience and the required flexibility of such a system to cope with the fast-changing business environment. This book will provide senior and operational managers, consultants and business academics with a comprehensive view of emerging Balanced Scorecard practice supported by both business advice and a theoretical foundation. Reflections on the relations between the Balanced Scorecard and other areas, such as TQM, information systems and intellectual capital and knowledge management are also made. Business Strategy
