BUSINESS PROCESS OUTSOURCING A SUPPLY CHAIN OF EXPERTISES - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook BUSINESS PROCESS OUTSOURCING A SUPPLY CHAIN OF EXPERTISES write by Sople, Vinod V. . This book was released on 2016-06-07. BUSINESS PROCESS OUTSOURCING A SUPPLY CHAIN OF EXPERTISES available in PDF, EPUB and Kindle. The book, in its new edition, continues to present the fundamental concepts of Business Process Outsourcing (BPO) and its applications in Indian industry. Divided into 19 chapters, the book offers a strategic framework for BPO management which is crucial for creating competitive advantage for a business enterprise. In the Second Edition, three new chapters on BPO Analytics, Outsourcing in Cloud Environment and BPO Transformation Strategy and an appendix on Sample Contract-Outsourcing Services have been introduced. Further, the book has been enriched with latest updates in the form of tables and exhibits in almost all the chapters. Chapter-end questions help in easy comprehension of the underlying principles.
Business Process Outsourcing
Business Process Outsourcing - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Business Process Outsourcing write by VINOD V. SOPLE. This book was released on 2009-05-25. Business Process Outsourcing available in PDF, EPUB and Kindle. This book is a comprehensive presentation of the fundamental concepts of business process outsourcing (BPO) and its applications in the Indian industrial context. It offers a strategic framework for BPO management, which is crucial for creating competitive advantage for a business enterprise. The book is designed for MBA and PGDM students as well as students in BPO training schools and executives in BPO sector. The text, organized into sixteen chapters, contains a wealth of useful and practical information on the following facets of the BPO industry : Strategic, tactical, control and operational aspects of BPO administration BPO business models Regulatory and legal framework of the BPO industry Terms, conditions, responsibilities and obligations involved in the BPO contract and service level agreement Service issues regarding supplier selection and process quality Criteria for performance evaluation of service providers Challenges involving upward shift in service value chain as well as human resource management Chapter-end review questions help in easy comprehension of the underlying principles. The appendices contain important additional information about the BPO industry.
Business Process Outsourcing - The Indian Experience
Business Process Outsourcing - The Indian Experience - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Business Process Outsourcing - The Indian Experience write by Nitin Mehrotra. This book was released on 2005. Business Process Outsourcing - The Indian Experience available in PDF, EPUB and Kindle. BPO-these three letters loom high in the Indian scenario today. This book attempts to examine the nuances of the BPO industry in India as well as the global undertones and larger strategic objectives behind the trend of outsourcing. Readers will find this
Business Process Outsourcing
Business Process Outsourcing - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Business Process Outsourcing write by Rick L. Click. This book was released on 2004-11-11. Business Process Outsourcing available in PDF, EPUB and Kindle. Business Process Outsourcing (BPO) is becoming the new revolutionas company's of all sizes are seeking to take advantage of thissource of competitive advantage. This book provides a step-by-step approach to understanding theapplication of Business Process Outsourcing, assessing the BPOopportunity in the company, and then managing the transition toBPO. It serves as a guide to implementing BPO and as a referencesource to solving the variety of issues that may arise during a BPOinitiative. Each chapter features a case study, insight from apractitioner, focus on how BPO affects people, and ethicalconsiderations. * Discusses both the how and why of business process outsourcingwith a straightforward "how to" approach. * Provides managers with the tools to analyse the BPO opportunitiesfor their own firms, as well as techniques and strategies formanaging a BPO initiative. * Empowers businesses of all sizes to take advantage of thisall-encompassing business revolution.
Managing Towards Supply Chain Maturity
Managing Towards Supply Chain Maturity - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Managing Towards Supply Chain Maturity write by M. Szymczak. This book was released on 2015-12-30. Managing Towards Supply Chain Maturity available in PDF, EPUB and Kindle. This text takes a view of the crucial issues involved in supply chain management. The discussion introduces the concept of risk, information and social capital management that will ensure supply chain excellence and maturity according to the Poirier's model.
