Consumer Rights and Awareness

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Release : 2016-04
Genre : Consumer education
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Book Rating : 693/5 ( reviews)

Consumer Rights and Awareness - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Consumer Rights and Awareness write by Mohamed Nazer. This book was released on 2016-04. Consumer Rights and Awareness available in PDF, EPUB and Kindle. In the developing country like India, measures for consumer protection are very much required. The illiteracy and ignorance of the majority of consumers both in the rural and urban areas provide opportunities for business communities to follow unfair trade practices. These have to be curtailed through various measures of the Government and other non-Governmental organisations. Of the various legal remedies available, the principle legal protection is the Consumer Protection Act, 1986. Under this Act, the consumer gets opportunities to entrust his grievances through the consumer forums organised at the District, State and National levels and other voluntary consumer organisations. The Consumer awareness, protection and preservation of consumer rights and well analyzed in this book.

Consumer Awareness and Consumer Protection

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Release : 2018-07-17
Genre :
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Book Rating : 100/5 ( reviews)

Consumer Awareness and Consumer Protection - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Consumer Awareness and Consumer Protection write by Parkash Chandel. This book was released on 2018-07-17. Consumer Awareness and Consumer Protection available in PDF, EPUB and Kindle. Consumer protection has become the topic of debate at all levels. The reason behind this has been the lack of awareness of consumers and the malpractices of the business world. In order to maximize profits, many businessmen exploit consumers by supplying poor qual-ity goods at higher prices. They adopt unfair trade practices such as adulteration, boarding, black-marketing, etc. As a result, consumers do not get value for their money. Big business houses use their power for private gain and to the detriment of consumers. Consumers are exposed to physical, environmental and other hazards. They need to be protected from spurious, duplicate and adulterated products, pollution of air, water and noise, and misleading advertising. Consumer protection, however, is only possible if two steps are taken. First is to frame rules, legislations and set up machinery like courts to assure that laws are implemented in their true spirits. Second is to make the stakeholders aware of such laws so that they might defend themselves when required. Keeping these two steps in mind, this study has been undertaken. It covers the evaluation of consumer protection machinery and assesses the level of awareness of consumers in Himachal Pradesh. A brief outline of the thesis is as below. Chapter - I deals with the introduction to consumer protection. It discusses the meaning of consumer, consumer protection, and consumerisms. It also discusses the consumer's rights, needs, and consumer's responsibilities. Chapter - II reviews the literature concerning the problem at hand. It also presents a picture of research design formulated for the present research work. It discusses the selection of the problem, importance, scope, objectives, hypotheses and research methodology of the present study. Finally, the limitations and the future scope of study have been shown. Chapter - III discusses consumerism and consumer protection movements at the international and national level. Chapter - IV is an attempt to examine various legislations for consumer protection at the international level as well at the national level in India. Chapter - V reviews the frameworks for consumer dispute resolution and redress in India. Chapter - VI examines the organizational setup for the consumer protection along with its evaluation in Himachal Pradesh. Chapter - VII deals with the analyses of opinion and perception about consumer awareness and consumer alertness with regard to consumer protection. Chapter - VIII highlights the summary and major findings of the study. It also explains suggestions to improve the implementation of consumer protection laws and awareness among people.

Consumers' Awareness About Rights And Grievance Redressal

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Release : 2010-09-18
Genre : Consumer education
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Book Rating : 804/5 ( reviews)

Consumers' Awareness About Rights And Grievance Redressal - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Consumers' Awareness About Rights And Grievance Redressal write by Dr. Durga Surekha. This book was released on 2010-09-18. Consumers' Awareness About Rights And Grievance Redressal available in PDF, EPUB and Kindle. Study conducted at Calcutta, India.

Awareness as an Instrument to Utilize Consumer Rights

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Release : 2017
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Book Rating : /5 ( reviews)

Awareness as an Instrument to Utilize Consumer Rights - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Awareness as an Instrument to Utilize Consumer Rights write by Ishwar Mittal. This book was released on 2017. Awareness as an Instrument to Utilize Consumer Rights available in PDF, EPUB and Kindle. Kautilya's monumental treatise on state- craft 'Arthashastra' dealt with the subject of consumer awareness and protection of his interests. But the fact of the matter is that the consumers are still victims of unfair and restrictive trade practices adopted by trader or manufacturer. With an enormous population along with high levels of poverty, unemployment and poor literacy levels, consumer awareness level towards their rights continues to remain low. Under the section 6 of Consumer Protection Act, there has been an effort to empower consumers by giving them six basic rights. The study aimed to analyze the consumers' awareness and utilization of consumer rights given under Consumer Protection Act. Further, it checked the consumers' knowledge about documents required at consumer forums to file consumer cases. The nature of data used in the present study is primary which had been collected by using a structured questionnaire. 600 respondents of rural and urban areas of fifteen districts of Haryana were sampled. Responses were analyzed by the help of Percentage, Chi- square, Karl Pearson Co-efficient of Correlation and presented by tables and figures. It was concluded that the level of awareness of consumer rights was high among the respondents. Respondents with high education level and high level of income were more aware as compared to those having poor education level and low income level. It was surprising to note that even the level of awareness of consumer rights was high but the utilization of these rights was not observed at very good level. It was inferred that respondents did not know the procedure to move to consumer forums if they had any grievances as nearly 3/4th respondents did not know the documents required for filing the complaints in the consumer forums.

Consumer Rights for Everyone

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Release : 1999-01-01
Genre : Consumer protection
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Book Rating : 323/5 ( reviews)

Consumer Rights for Everyone - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Consumer Rights for Everyone write by Pushpa Girimaji. This book was released on 1999-01-01. Consumer Rights for Everyone available in PDF, EPUB and Kindle. The perfect guide for harried consumers Consumer Rights for Everyone is in essence what it promises to be: Everymanýs guide to consumer awareness. It addresses certain basic questions which all of us have asked ourselves at one time or the other: what does a telephone subscriber do when he gets inflated bills for a period when his phone was not even in working order? What do harassed parents do when their child becomes the victim of a doctorýs apathy? Can a consumer sue a housing society which has fobbed him off with a substandard house? To millions of middle-class Indian consumer courts promise speedy and inexpensive redressal of grievances about deficient services, unfair trade practices and defective goods. In this, the first book of its kind, newspaper columnist and consumer rights activist Pushpa Girimaji provides an exclusive insight into the functioning of the consumer courts and the invaluable service they render, offering advice on the pitfalls to be avoided. Starting with the basics, she gives an explanation of the Consumer Protection Act and details how a consumer can fight his/her own case with or without a lawyer. Case studies and brief summations of court verdicts form the core of the book and touch fields as diverse as housing, health, telecommunications, railways, power supply and insurance. Written in a crisp, accessible style that consciously steers clear of jargon-ridden legalese, Consumer Rights for Everyone should become a valuable handbook for the conscious consumer.