Coping with Difficult People - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Coping with Difficult People write by Robert M. Bramson, Ph.D.. This book was released on 1988-09-01. Coping with Difficult People available in PDF, EPUB and Kindle. Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to: Stand up to anyone -- without fighting. Blunt a sniper's attack. Get a clam to talk. Cut off a Sherman tank at the pass. Manage bulldozers. Get stallers off the dime. Move a complainer into a problem-solving mode. Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!
Coping with Difficult People Workbook
Coping with Difficult People Workbook - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Coping with Difficult People Workbook write by Ester A. Leutenberg. This book was released on 2012. Coping with Difficult People Workbook available in PDF, EPUB and Kindle. The Coping with Difficult People Workbook contains assessments and guided self-exploration activities that can be used by practitioners with a variety of populations to help participants cope more effectively with the difficult people in their lives. Difficult people are everywhere. Difficult people are those who frustrate us to no end. (In fact, others may view each of us as a difficult person.) We encounter difficult people at home, in the workplace, school, grocery market, anywhere. Often how much they affect us depends on our self-esteem, ability to recognize hot buttons and effectiveness of communication skills. Because participants will encounter difficult people in all aspects of their lives, it is important for them to learn a way of dealing with them. In this book, we teach a specific model that participants can use to build positive relationships with difficult people.
Powerful Phrases for Dealing with Difficult People
Powerful Phrases for Dealing with Difficult People - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Powerful Phrases for Dealing with Difficult People write by Renee Evenson. This book was released on 2013-10-15. Powerful Phrases for Dealing with Difficult People available in PDF, EPUB and Kindle. How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.
Dealing With Difficult People
Dealing With Difficult People - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Dealing With Difficult People write by Rick Brinkman. This book was released on 2006-04-07. Dealing With Difficult People available in PDF, EPUB and Kindle. Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine "take-charge" skills that prevent people from becoming difficult
Dealing with Difficult People (HBR Emotional Intelligence Series)
Dealing with Difficult People (HBR Emotional Intelligence Series) - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Dealing with Difficult People (HBR Emotional Intelligence Series) write by Harvard Business Review. This book was released on 2018-04-17. Dealing with Difficult People (HBR Emotional Intelligence Series) available in PDF, EPUB and Kindle. Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive. Books in this series are based on the work of experts including: Daniel Goleman Tony Schwartz Nick Morgan Daniel Gilbert This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
