Creating a Successful E-information Service - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Creating a Successful E-information Service write by Sheila Pantry. This book was released on 2003. Creating a Successful E-information Service available in PDF, EPUB and Kindle. To be successful, information managers constantly need to reassess the effectiveness of their information services, and to ascertain whether they are delivering the services their users actually need. Given that information services can now transcend the restrictions of a particular physical location or specific opening hours, it is more essential than ever to take advantage of the opportunities afforded by new technologies. Through the use of case studies, this resource shows how to revamp an existing service, as well as how to create one from scratch. Key issues covered include: . Introducing the concept of the e-information service . What kind of an information service do you want to provide? . Where are the customers? . What kind of information do your customers need and in what formats? . Who needs to be involved in your plans? . Budgeting for your e-information service . Keeping in touch with your customers . Keeping one step ahead of your competitors. Also includes an illustrated glossary of sample electronic services and a list of further information sources. Regardless of the type or size of your organization, this reference will help broaden your horizons, as well as those of your users."
How to Give Your Users the LIS Services They Want
How to Give Your Users the LIS Services They Want - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook How to Give Your Users the LIS Services They Want write by Sheila Pantry. This book was released on 2009. How to Give Your Users the LIS Services They Want available in PDF, EPUB and Kindle. In these turbulent times, with the challenges of a constantly changing job market, shifting information-seeking behaviour and a vast array of new resources continually being produced, library and information services need to constantly keep one step, or more, ahead of their users. The benefits of analysing user behaviour are self-evident: better strategic planning, cost benefits and better use of budgets, better marketing, satisfied customers, satisfied management, and a library or information unit that is central to the needs of your parent organization. However, paradoxically, user needs and levels of expectation, including those of remote users, are often not fully explored. This accessible text goes back to the basics and investigates the following key issues: Why this book? Defining your users Understanding users: the what, why, where, when, how and who What is the current knowledge of user behaviour and needs: is it really predictable? Great expectations: how LIS professionals can manage and train users Using information about past user behaviour Making the most of knowing your users Keeping track of changes in what users want Tracking the future: electronic and social networking Future perfect? Readership: This book will help any library or information professional anywhere to take a fresh look at this important area and to tackle it in their organization, so as to ensure that their users will always obtain exactly what they want. Webmasters and knowledge managers will also find much to interest them.
The markets for electronic information services in the European economic area : supply, demand and information infrastructure ; European report of the member states' study (MSSTUDY)
The markets for electronic information services in the European economic area : supply, demand and information infrastructure ; European report of the member states' study (MSSTUDY) - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook The markets for electronic information services in the European economic area : supply, demand and information infrastructure ; European report of the member states' study (MSSTUDY) write by Willi Bredemeier. This book was released on 1996. The markets for electronic information services in the European economic area : supply, demand and information infrastructure ; European report of the member states' study (MSSTUDY) available in PDF, EPUB and Kindle. The report on the main findings of a project analyzing the European electronic information services (EIS) market. This is the 1st international study of this kind covering both the supply side & the demand side of EIS, plus additional important factors influencing the development of these markets, e.g. the national information policies, the markets for printed information products, the technical infrastructure in the different countries, the different library systems, information intermediaries & brokers, potential users/end-users, etc. Charts & tables.
Electronic Services
Electronic Services - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Electronic Services write by DIANE Publishing Company. This book was released on 1995-07. Electronic Services available in PDF, EPUB and Kindle. Covers: current activities, critical factors, & an analysis of both the Oregon & Minnesota Lottery's networks & terminals. Forms & glossary.
Electronic Highway Infrastructure Development and Information Services (in Arizona)
Electronic Highway Infrastructure Development and Information Services (in Arizona) - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Electronic Highway Infrastructure Development and Information Services (in Arizona) write by Mark Goldstein. This book was released on 1998-10. Electronic Highway Infrastructure Development and Information Services (in Arizona) available in PDF, EPUB and Kindle. Presents recommendations, analysis, and process descriptions intended to redefine, broaden, and make more meaningful the ongoing efforts of the Arizona Electronic Highway Users Group. Addresses telecomm. trends and resources for local gov't., model telecomm. ordinances, right-of-way coord., licensing/franchising and revenue stream protection, locating and permitting wireless providers, emergency/public safety commun., telecommuting and teleconf., public electronic access to info. and services, e-mail and Internet use policy, computer security, ergonomics and human factors, info. tech. mgmt., year 2000 software issues, etc.
