Critical Conversations For Dummies

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Release : 2013-03-05
Genre : Business & Economics
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Book Rating : 477/5 ( reviews)

Critical Conversations For Dummies - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Critical Conversations For Dummies write by Christina Tangora Schlachter. This book was released on 2013-03-05. Critical Conversations For Dummies available in PDF, EPUB and Kindle. The easy way to communicate best when it matters most Most people are aware of the importance of handling critical conversations well. However, when it comes down to actually being in a difficult situation that calls for key communication skills, many do not know how to practically apply their own thoughts. Critical Conversations For Dummies is a step-by-step reference for the variety of crucial conversations life presents in the workforce. It's packed with strategies for preparing for high-stakes situations; being persuasive (not abrasive); knowing the value of assertive communication; resolving failed promises and missed deadlines; maintaining morale when firing staff; getting new employees off on the right foot; managing staff relations and strengthening team relationships; understanding audience needs and motivations to get positive results; altering confrontational language to cooperative language during difficult conversations; and building relationships in the face of conflict. Improve communication skills in crucial conversations Avoid common pitfalls and emotional tendencies Discover the benefits of success in crucial conversations This book is especially relevant to the hundreds of thousands of leaders who are tasked with multiple duties, whether addressing complex problems from stakeholders or achieving exceptional results from staff.

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

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Release : 2021-10-26
Genre : Business & Economics
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Book Rating : 194/5 ( reviews)

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Crucial Conversations: Tools for Talking When Stakes are High, Third Edition write by Joseph Grenny. This book was released on 2021-10-26. Crucial Conversations: Tools for Talking When Stakes are High, Third Edition available in PDF, EPUB and Kindle. Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Difficult Conversations

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Release : 2010-11-02
Genre : Psychology
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Book Rating : 762/5 ( reviews)

Difficult Conversations - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Difficult Conversations write by Douglas Stone. This book was released on 2010-11-02. Difficult Conversations available in PDF, EPUB and Kindle. The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

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Release : 2011-09-16
Genre : Business & Economics
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Book Rating : 200/5 ( reviews)

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Crucial Conversations Tools for Talking When Stakes Are High, Second Edition write by Kerry Patterson. This book was released on 2011-09-16. Crucial Conversations Tools for Talking When Stakes Are High, Second Edition available in PDF, EPUB and Kindle. The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Difficult Conversations

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Release : 2023-08-22
Genre : Psychology
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Book Rating : 697/5 ( reviews)

Difficult Conversations - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Difficult Conversations write by Douglas Stone. This book was released on 2023-08-22. Difficult Conversations available in PDF, EPUB and Kindle. The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving