Customer Relationship Management in the Airline Industry - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Customer Relationship Management in the Airline Industry write by Volker Schmid. This book was released on 2011-12. Customer Relationship Management in the Airline Industry available in PDF, EPUB and Kindle. Seminar paper from the year 2005 in the subject Business economics - Customer Relationship Management, CRM, grade: A, University of Teesside (Teesside Business School), course: Customer Relationship Management, 22 entries in the bibliography, language: English, abstract: To analyse the consumer behaviour presents an important criteria to be successful in the airline industry. This text gives answers to most relevant questions regarding consumer behaviour, using Air Lingus as an example. Finally, it includes a plan to implement a relationship marketing programme.
Customer Relationship Management: Lufthansa
Customer Relationship Management: Lufthansa - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Customer Relationship Management: Lufthansa write by . This book was released on 2007. Customer Relationship Management: Lufthansa available in PDF, EPUB and Kindle.
Electronic Service Quality Standards and Customer Relationship Management in the Airline Industry
Electronic Service Quality Standards and Customer Relationship Management in the Airline Industry - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Electronic Service Quality Standards and Customer Relationship Management in the Airline Industry write by Catherine Jennifer Sheehan. This book was released on 2016. Electronic Service Quality Standards and Customer Relationship Management in the Airline Industry available in PDF, EPUB and Kindle.
Successful Customer Relationship Management Programs and Technologies: Issues and Trends
Successful Customer Relationship Management Programs and Technologies: Issues and Trends - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Successful Customer Relationship Management Programs and Technologies: Issues and Trends write by Eid, Riyad. This book was released on 2012-03-31. Successful Customer Relationship Management Programs and Technologies: Issues and Trends available in PDF, EPUB and Kindle. "This book offers case studies, methodologies, frameworks and architectures, and generally the cutting edge in research within the field of customer relationship management"--Provided by publisher.
Adoption and Implementation of AI in Customer Relationship Management
Adoption and Implementation of AI in Customer Relationship Management - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Adoption and Implementation of AI in Customer Relationship Management write by Singh, Surabhi. This book was released on 2021-10-15. Adoption and Implementation of AI in Customer Relationship Management available in PDF, EPUB and Kindle. Integration of artificial intelligence (AI) into customer relationship management (CRM) automates the sales, marketing, and services in organizations. An AI-powered CRM is capable of learning from past decisions and historical patterns to score the best leads for sales. AI will also be able to predict future customer behavior. These tactics lead to better and more effective marketing strategies and increases the scope of customer services, which allow businesses to build healthier relationships with their consumer base. Adoption and Implementation of AI in Customer Relationship Management is a critical reference source that informs readers about the transformations that AI-powered CRM can bring to organizations in order to build better services that create more productive relationships. This book uses the experience of past decisions and historical patterns to discuss the ways in which AI and CRM lead to better analytics and better decisions. Discussing topics such as personalization, quality of services, and CRM in the context of diverse industries, this book is an important resource for marketers, brand managers, IT specialists, sales specialists, managers, students, researchers, professors, academicians, and stakeholders.
