Delivering Excellent Service Quality in Aviation - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Delivering Excellent Service Quality in Aviation write by Mario Kossmann. This book was released on 2017-03-02. Delivering Excellent Service Quality in Aviation available in PDF, EPUB and Kindle. A practical and realistic guide for both external and internal service providers in an aviation context to implementing an effective way to control the service quality as perceived by their customers, Delivering Excellent Service Quality in Aviation is essential for those service providers that are not yet systematically managing their service quality. Offering a step-by-step and easy to understand framework, it also enables those service providers that are already proactively managing their service quality to build new techniques into current practice for maximum effect. By using this guide, decision-making as well as budget and capacity planning can be optimized and justified to any stakeholders in the service operation. Customer satisfaction can be improved considerably over time and, thereby, profits (or budget allocation for internal service providers). Crucially, the improvements the book provides can be systematically measured and easily disseminated throughout the organization, leading to increased levels of motivation amongst staff.
Delivering Excellent Service Quality in Aviation
Delivering Excellent Service Quality in Aviation - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Delivering Excellent Service Quality in Aviation write by Mario Kossmann. This book was released on 2006. Delivering Excellent Service Quality in Aviation available in PDF, EPUB and Kindle. Delivering Excellent Service Quality in Aviation is essential for those service providers that are not yet systematically managing their service quality, offering them a step-by-step and easy to understand framework they can follow. In addition, those service providers that are already proactively managing their service quality can easily adapt the framework to complement their current way of controlling it.
Exploring Service Productivity
Exploring Service Productivity - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Exploring Service Productivity write by Claudia Lehmann. This book was released on 2018-07-23. Exploring Service Productivity available in PDF, EPUB and Kindle. Claudia Lehmann explores service productivity from the providers, customer and operations perspective in the German airport industry using a solid empirical foundation. Available service productivity concepts, methods, measurements and their ability to overcome the emphasized problems are discussed, suggesting ways on how to deal with them. The insights of this book deliver considerable value for both management and academia.
Proceedings of the International Conference on Artificial Intelligence and Computer Vision (AICV2020)
Proceedings of the International Conference on Artificial Intelligence and Computer Vision (AICV2020) - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Proceedings of the International Conference on Artificial Intelligence and Computer Vision (AICV2020) write by Aboul-Ella Hassanien. This book was released on 2020-03-23. Proceedings of the International Conference on Artificial Intelligence and Computer Vision (AICV2020) available in PDF, EPUB and Kindle. This book presents the proceedings of the 1st International Conference on Artificial Intelligence and Computer Visions (AICV 2020), which took place in Cairo, Egypt, from April 8 to 10, 2020. This international conference, which highlighted essential research and developments in the fields of artificial intelligence and computer visions, was organized by the Scientific Research Group in Egypt (SRGE). The book is divided into sections, covering the following topics: swarm-based optimization mining and data analysis, deep learning and applications, machine learning and applications, image processing and computer vision, intelligent systems and applications, and intelligent networks.
Resource Guide to Airport Performance Indicators
Resource Guide to Airport Performance Indicators - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Resource Guide to Airport Performance Indicators write by Robert A. Hazel. This book was released on 2011. Resource Guide to Airport Performance Indicators available in PDF, EPUB and Kindle. "Explores airport performance indicators (APIs) for use in benchmarking and performance measurement. These APIs are sorted by functional type and their criticality to the airport strategic plan. More than 800 performance indicators are presented in three main categories: Core, Key, and Other APIs. "Core" or fundamental indicators are important for overall operation of the airport and of interest to the Chief Executive Officer or governing board. "Key" or departmental indicators are important for the operations of key airport functions and departments. The remaining "Other" indicators are considered useful as secondary departmental unit performance indicators but not critical to the airport's overall function. The printed versions of ACRP Report 19A include a bound in CD (CRP-CD-94) of the Interactive Resource Guide that is identical to the pdf that is posted online."--Provided by publisher.
