Effects of Perceived Service Quality on Customer Loyalty and Repurchase Intentions. The Mediating Role of Customer Satisfaction

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Release : 2017-09-19
Genre : Business & Economics
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Book Rating : 875/5 ( reviews)

Effects of Perceived Service Quality on Customer Loyalty and Repurchase Intentions. The Mediating Role of Customer Satisfaction - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Effects of Perceived Service Quality on Customer Loyalty and Repurchase Intentions. The Mediating Role of Customer Satisfaction write by Shahrukh Salman. This book was released on 2017-09-19. Effects of Perceived Service Quality on Customer Loyalty and Repurchase Intentions. The Mediating Role of Customer Satisfaction available in PDF, EPUB and Kindle. The primary objective of this study is to gauge the effect of perceived service quality on customer loyalty and repurchase intentions through customer satisfaction in Lahore, Pakistan. Therefore, the significance of customer satisfaction for customer loyalty and repurchase intentions is explained. Customer satisfactions play a mediating role between perceived service qualities, customer loyalty and repurchase intentions. The population of the research is constituted of the potential customers of Lahore and the sample size amounts to 230.

Effects of Perceived Service Quality on Customer Loyalty and Repurchase Intentions. The Mediating Role of Customer Satisfaction

Download Effects of Perceived Service Quality on Customer Loyalty and Repurchase Intentions. The Mediating Role of Customer Satisfaction PDF Online Free

Author :
Release : 2017-11-01
Genre : Business & Economics
Kind :
Book Rating : 873/5 ( reviews)

Effects of Perceived Service Quality on Customer Loyalty and Repurchase Intentions. The Mediating Role of Customer Satisfaction - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Effects of Perceived Service Quality on Customer Loyalty and Repurchase Intentions. The Mediating Role of Customer Satisfaction write by Shahrukh Salman. This book was released on 2017-11-01. Effects of Perceived Service Quality on Customer Loyalty and Repurchase Intentions. The Mediating Role of Customer Satisfaction available in PDF, EPUB and Kindle. The primary objective of this study is to gauge the effect of perceived service quality on customer loyalty and repurchase intentions through customer satisfaction in Lahore, Pakistan. Therefore, the significance of customer satisfaction for customer loyalty and repurchase intentions is explained. Customer satisfactions play a mediating role between perceived service qualities, customer loyalty and repurchase intentions. The population of the research is constituted of the potential customers of Lahore and the sample size amounts to 230.

Research on Islamic Business Concepts

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Release : 2023-11-16
Genre : Business & Economics
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Book Rating : 186/5 ( reviews)

Research on Islamic Business Concepts - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Research on Islamic Business Concepts write by Veland Ramadani. This book was released on 2023-11-16. Research on Islamic Business Concepts available in PDF, EPUB and Kindle. This proceedings volume presents selected chapters from the 13th Global Islamic Marketing Conference, featuring contributions from renowned experts from around the world. The chapters offer an up-to-date overview of research and insights into Islamic business practices, with a specific focus on Islamic marketing and entrepreneurship strategies. Authored by experts hailing from diverse countries such as Malaysia, Indonesia, India, Pakistan, United Arab Emirates, Jordan, and Morocco, the chapters collectively provide a comprehensive understanding of the subject matter. Covering a wide range of topics including understanding Muslim consumer behavior and marketing, halal tourism and healthcare, entrepreneurship and business in Muslim societies, women empowerment and entrepreneurship, Islamic ethics and values in organizations, psychological factors and social issues, technology and future trends, and social and labor issues in Muslim societies, this book encompasses a global perspective on the subject matter. With the expertise and diverse backgrounds of the contributing authors, this book serves as an invaluable resource for researchers interested in delving into the intricacies of Islamic business practices. It also offers valuable insights and practical implications for business consultants seeking a deep understanding of conducting business in Islam-oriented regions. The collective knowledge and experiences shared by these renowned experts contribute to a comprehensive exploration of the topic, making this volume a significant contribution to the field of Islamic marketing and business studies.

Marketing and Smart Technologies

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Release : 2022-03-14
Genre : Technology & Engineering
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Book Rating : 726/5 ( reviews)

Marketing and Smart Technologies - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Marketing and Smart Technologies write by José Luís Reis. This book was released on 2022-03-14. Marketing and Smart Technologies available in PDF, EPUB and Kindle. This book includes selected papers presented at the International Conference on Marketing and Technologies (ICMarkTech 2021), held at University of La Laguna, Tenerife, Spain, during December 2–4, 2021. It covers up-to-date cutting-edge research on artificial intelligence applied in marketing, virtual and augmented reality in marketing, business intelligence databases and marketing, data mining and big data, marketing data science, web marketing, e-commerce and v-commerce, social media and networking, geomarketing and IoT, marketing automation and inbound marketing, machine learning applied to marketing, customer data management and CRM, and neuromarketing technologies.

Public Transport Passengers’ Behavioural Intentions

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Release : 2014-01-22
Genre : Psychology
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Book Rating : 246/5 ( reviews)

Public Transport Passengers’ Behavioural Intentions - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Public Transport Passengers’ Behavioural Intentions write by Sik Sumaedi. This book was released on 2014-01-22. Public Transport Passengers’ Behavioural Intentions available in PDF, EPUB and Kindle. This book is based on the behavioural intention of public transport passengers and the relationship between those factors in Indonesia. The conceptual model in this book explains behavioural intentions of paratransit passengers which can result in recommendations to unravel the complexity of the congestion problem from consumer behaviour perspective. Based on the results of survey research on behavioural intention of public transport users in Jabodetabek, Indonesia, the result of the study is presented in a model that describes the factors that influence. This book is recommended for academics who wish to gain knowledge about the phenomenon of consumer behaviour, for regulators whose duty is to make a decision and determine the strategic steps to overcome congestion and researchers who want to develop their knowledge and provide solutions related to congestion from the perspective of consumer behaviour.