Exploring Service Productivity - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Exploring Service Productivity write by Claudia Lehmann. This book was released on 2018-07-23. Exploring Service Productivity available in PDF, EPUB and Kindle. Claudia Lehmann explores service productivity from the providers, customer and operations perspective in the German airport industry using a solid empirical foundation. Available service productivity concepts, methods, measurements and their ability to overcome the emphasized problems are discussed, suggesting ways on how to deal with them. The insights of this book deliver considerable value for both management and academia.
Exploring Service Science
Exploring Service Science - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Exploring Service Science write by Henriqueta Nóvoa. This book was released on 2020-01-27. Exploring Service Science available in PDF, EPUB and Kindle. This book constitutes the proceedings of the 10th International Conference on Exploring Service Science, IESS 2020, held in Porto, Portugal, in February 2020. The 28 papers presented in this volume were carefully reviewed and selected from 42 submissions. The book includes papers that extend the view on different concepts related to the development of the Service Science domain of study, applying them to frameworks, advanced technologies, and tools for the design of new, digitally-enabled service systems. This book is structured in six parts, based on the six main conference themes, as follows: Customer Experience, Data Analytics in Service, Emerging Service Technologies, Service Design and Innovation, Service Ecosystems, and Service Management.
Exploring Services Science
Exploring Services Science - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Exploring Services Science write by Henriqueta Nóvoa. This book was released on 2015-01-06. Exploring Services Science available in PDF, EPUB and Kindle. This book contains the refereed proceedings of the 6th International Conference on Exploring Service Science (IESS), held in Porto, Portugal, in February 2015. Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. The 27 full papers accepted for IESS were selected from 69 submissions. The papers consider the topics service innovation, service exploration, service design, IT-based service engineering, and service sustainability.
Exploring Services Science
Exploring Services Science - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Exploring Services Science write by Mehdi Snene. This book was released on 2014-01-31. Exploring Services Science available in PDF, EPUB and Kindle. Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. This book contains the refereed proceedings of the 5th International Conference on Exploring Service Science (IESS), held in Geneva, Switzerland, in February 2014. The ten full papers accepted for IESS were selected from 31 submissions and presented ideas and results related to innovation, service management, service engineering and service discovery.
Exploring Services Science
Exploring Services Science - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Exploring Services Science write by João Falcão e Cunha. This book was released on 2013-02-02. Exploring Services Science available in PDF, EPUB and Kindle. Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the services industry and its economy. This book contains the refereed proceedings of the 4th International Conference on Exploring Services Science (IESS), held in Porto, Portugal, in February 2013. This year, the conference theme was Enhancing Service System Fundamentals and Experiences, chosen to address the current need to explore enhanced methods, approaches, and techniques for a more sustainable and comprehensive economy and society. The 19 full and 9 short papers accepted for IESS were selected from 78 submissions and presented ideas and results related to innovation, services discovery, services engineering, and services management, as well as the application of services in information technology, business, healthcare, and transportation.
