On the Front Line: The Collected Journalism of Marie Colvin - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook On the Front Line: The Collected Journalism of Marie Colvin write by Marie Colvin. This book was released on 2012-04-26. On the Front Line: The Collected Journalism of Marie Colvin available in PDF, EPUB and Kindle. Veteran Sunday Times war correspondent, Marie Colvin was killed in February 2012 when covering the uprising in Syria. On the Front Line is an Orwell Special Prize winning journalism collection from veteran war correspondent Marie Colvin, who is the subject of the movie A Private War, starring Rosamund Pike and Jamie Dornan.
Fruitfulness on the Frontline
Fruitfulness on the Frontline - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Fruitfulness on the Frontline write by Mark Greene. This book was released on 2014-03-21. Fruitfulness on the Frontline available in PDF, EPUB and Kindle. In this horizon-expanding, spirit-lifting, heart-warming book Mark Greene serves up a liberating view of how God can and does work in and through us in our daily lives. Brimming with true stories, the combination of fresh Biblical insight, humor, and practical steps, here is a fresh and original framework for fruitfulness which will open up a host of possibilities to make a difference for Christ every day.
On the Front Line
On the Front Line - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook On the Front Line write by Stephen J. Frenkel. This book was released on 2018-10-18. On the Front Line available in PDF, EPUB and Kindle. The importance of customer service is widely emphasized in business today. This book offers the first comprehensive analysis of the organization and dynamics of front-line work. The volume is based on a four-year study of over a thousand employees and eight leading companies in the United States, Australia, and Japan. On the Front Line reveals similarities and differences found in work environments—such as variance in authority relations and division of labor—as well as significant contrasts between management approaches used in Japan and those used in the United States and Australia. By examining how work differs among service, sales, and knowledge-based settings, it also shows how bureaucratic, entrepreneurial, and network forms of organization coexist in the informational economy.This seminal analysis of work in the service sector offers both a benchmark for consultants working with customer-contact organizations and valuable information for anyone concerned with the changing nature of work.
Judgment on the Front Line
Judgment on the Front Line - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Judgment on the Front Line write by Chris DeRose. This book was released on 2012-10-11. Judgment on the Front Line available in PDF, EPUB and Kindle. Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but they are also the most valuable source of insight into what customers want and how to give it to them. Unfortunately, as management experts Chris DeRose and Noel M. Tichy explain, most organizations don't know how to evaluate the risk of giving employees more autonomy. Many of those who are willing to try haven't even invested resources in ensuring that-once the shackles are off-front-line employees make good judgments. Tichy and DeRose offer powerful examples of front-line leadership, such as: How Zappos trusts its people to do anything in service of a customer, including providing free product or reimbursing for mistakes How Mayo Clinic of Arizona enabled its nurses to challenge the hierarchy in order to improve patient care
From the Frontline
From the Frontline - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook From the Frontline write by Richard Evans. This book was released on 2013-06-14. From the Frontline available in PDF, EPUB and Kindle. Sir Basil Clarke was a courageous and intrepid First World War newspaper correspondent. In late 1914 he defied a ban on reporters by living as an 'outlaw' in Dunkirk and by the time he was forced to leave was one of only two remaining journalists near the Front. Later in the war he reported from the Battle of the Somme and caused a global scandal by accusing the government of effectively 'feeding the Germans' by failing to properly enforce its naval blockade. Closer to home, he was the first to publish reports from the Easter Rising. Clarke became the UK's first public relations officer in 1917 and established the first PR firm in 1924. His public relations career included leading British propaganda during the Irish War of Independence, and his official response to Bloody Sunday in 1920 is still controversial today. In this, the first biography of Clarke, Richard Evans expertly portrays the life and character of this extraordinary man − a man who risked his life so that the public had independent news from the war and who became the father of the UK's public relations industry. Richard Evans is a former journalist who has worked in public relations roles in the charity sector and local government for the past eight years. He is currently Head of Media for Diabetes UK and lives in Hertfordshire with his wife and two children. Follow him on Twitter: @richardjaevans
