High Tech High Touch - Library Customer Service Through Technology - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook High Tech High Touch - Library Customer Service Through Technology write by Lynn Jurewicz And Todd Cutler. This book was released on 2009. High Tech High Touch - Library Customer Service Through Technology available in PDF, EPUB and Kindle.
High Tech, High Touch
High Tech, High Touch - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook High Tech, High Touch write by Lynn Jurewicz. This book was released on 2003-07-28. High Tech, High Touch available in PDF, EPUB and Kindle. High Tech, High Touch illustrates technical solutions that really work, inspired by effective customer service strategies used by businesses. These are unique technology solutions—based on digital libraries, portals, e-mail notifications, and database interfaces to the web—to solve everyday public library problems.
High tech, high
High tech, high - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook High tech, high write by . This book was released on 2003. High tech, high available in PDF, EPUB and Kindle.
Introduction to Technical Services
Introduction to Technical Services - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Introduction to Technical Services write by G. Edward Evans. This book was released on 2010-11-11. Introduction to Technical Services available in PDF, EPUB and Kindle. Used in library schools worldwide, this standard text provides students with a thorough understanding of technical services. Updated and expanded, the eighth edition further emphasizes the rapidly changing environment in which technical services are conducted. The book covers all aspects of the field—from acquisitions to managing the cataloging department—with five new chapters. "Technical Services Issues" includes material related to physical space needs; "E-resources Issues" examines how the growth of e-materials impact technical services work; "Copy Cataloging" reflects the ever increasing need to be more efficient and also to save limited funds for technical services activities; "Overview and Decisions" addresses the issue of why and how the local OPAC has become a gateway to the universe of knowledge; and "Processing Materials" covers the activities involved in making sure items that go into a library's collection are properly identified as belonging to the library and where the item is physically located in the collection. All other chapters have been extensively rewritten and updated to reflect 2010 technical service functions and activities. Complete with helpful illustrations, statistics, and study guide questions, this text is a must for library and information science students!
Library Programs and Services
Library Programs and Services - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Library Programs and Services write by G. Edward Evans. This book was released on 2015-06-30. Library Programs and Services available in PDF, EPUB and Kindle. Covering every essential topic ranging from circulation and literacy instruction to reference and security, this benchmark text provides an up-to-date, broadly based view of library public service and its functions. Supplying essential, foundational reading for students of library public services as well as an up-to-date overview for practitioners who wish to refresh their knowledge or acquaint themselves with a new area of responsibility, this book's broad and solid coverage will benefit anyone concerned with developing or maintaining the public face of the library. A revision and expansion of Libraries Unlimited's Introduction to Library Public Services: Seventh Edition, this edition has new chapters covering such topics as e-resources, collections, print and other media, and facilities and funding. Additionally, every chapter has been substantially updated and reorganized to better reflect the role of technology in library services today. The book begins with background information on public services in libraries and an analysis of the library's public service philosophy. Then, the authors delve into staffing and assessment of services, moving logically to major functional areas of public services—reference, instruction, document delivery, circulation and reserves, collections, programming, safety and security issues, and facilities and funding. Real-life anecdotes from public, academic, and school libraries illustrate principles and concepts throughout the book. For each topic, the authors detail its role and philosophy, and offer key points to remember, references, and lists for further reading.
