Hug Your Customers - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Hug Your Customers write by Jack Mitchell. This book was released on 2003-06-11. Hug Your Customers available in PDF, EPUB and Kindle. Revised and updated for the first time since original publication! Here is the 200,000-copy staple, praised by Warren Buffett as "a gem ... I wish everyone at Berkshire would follow [Jack Mitchell's] advice--we would own the world." If you want to put your arms around your business and bottom line, you'll want all the updated information and practices found in the landmark business bestseller, Hug Your Customers. The only way to stay in business is to have customers; the only way to increase your profit is to attract more customer visits by providing exceptional customer service. It's that simple says Jack Mitchell. Hug Your Customers shares the hands-on practical philosophy that has allowed Mitchell and his Family of Stores to thrive and excel in today's challenging retail marketplace. Filled with accessible advice, personal case studies and tips any businessperson can use, Hug Your Customers is an energizing blueprint for customer and employee retention, increased per capita spending, and groundbreaking success.
Hug Your Haters
Hug Your Haters - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Hug Your Haters write by Jay Baer. This book was released on 2016-03. Hug Your Haters available in PDF, EPUB and Kindle. Includes a detachable folded poster of "The Hatrix."
Hug Your People
Hug Your People - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Hug Your People write by Jack Mitchell. This book was released on 2008-03-04. Hug Your People available in PDF, EPUB and Kindle. In Hug Your Customers, Jack Mitchell showed business readers how to keep their customers happy--and their profits booming. In Hug Your People, he elaborates on his big secret: hiring, motivating, and keeping your biggest asset--great employees!
Selling the Hug Your Customers Way: The Proven Process for Becoming a Passionate and Successful Salesperson For Life
Selling the Hug Your Customers Way: The Proven Process for Becoming a Passionate and Successful Salesperson For Life - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Selling the Hug Your Customers Way: The Proven Process for Becoming a Passionate and Successful Salesperson For Life write by Jack Mitchell. This book was released on 2018-06-08. Selling the Hug Your Customers Way: The Proven Process for Becoming a Passionate and Successful Salesperson For Life available in PDF, EPUB and Kindle. Learn how to apply the proven principles of Hug Your Customers to refine your selling technique, boost your sales, and keep your customers coming back for more. In his groundbreaking books, Hug Your Customers—a Wall Street Journal bestseller—and Hug Your People, Jack Mitchell brought a warm human touch to the often-cold, bottom-line world of business. As the CEO of Mitchell’s clothing stores, one of the most successful small businesses in the country, he noticed that customer service and satisfaction get a lot of lip service—but not enough hugs. When you focus on the emotional connection as well as the intellectual aspect of a sale, you form strong lasting relationships that keep your customers returning, sales rising, and business booming. You don’t have to hug your customers literally, of course. Mitchell’s personal approach to customer service involves a simple 5-stage process that anyone can master: 1st Stage: Making the ConnectionLearn how to make a great first impression that engages customers immediately—and keeps them coming back again and again. 2nd Stage: Decoding the MissionLook for easy-to-read tells to determine what each customer wants—and what you need to do to make him or her happy. 3rd Stage: Show and ShareInstead of a hard sales pitch, engage your customer in a genuine one-on-one conversation and form a personal connection to you and your product. 4th Stage: Allowing the BuyAdopt a warm, relaxed manner to gradually establish trust, gently convince the customer—and ultimately close the deal. 5th Stage: The Kiss GoodbyeJust as important as first impressions, make a strong lasting impression that makes each customer feel valued, special, and delighted. The Extra Stage: One for Good MeasureTake that extra step to follow up on your customers, build on your connections, and make them your customers for life. These winning sales strategies will help you adjust your mindset, refine your selling style, and embrace the joy and value of caring for your customers. Mitchell’s tried-and-true techniques make it easy to size up your customer quickly and customize your approach perfectly to suit each individual and situation. You’ll learn how to be a better listener so you can anticipate your customer’s every need. You’ll discover the power of positive, passionate words to establish a warm personal connection. Most importantly, you’ll be able to close the deal and make that sale in a relaxed friendly manner that people will love. It’s a win-win-win for you, your customers, and your business. It’s Selling the Hug Your Customers Way.
Youtility
Youtility - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Youtility write by Jay Baer. This book was released on 2013-06-27. Youtility available in PDF, EPUB and Kindle. The difference between helping and selling is just two letters If you're wondering how to make your products seem more exciting online, you're asking the wrong question. You're not competing for attention only against other similar products. You're competing against your customers' friends and family and viral videos and cute puppies. To win attention these days you must ask a different question: "How can we help?" Jay Baer's Youtility offers a new approach that cuts through the clutter: marketing that is truly, inherently useful. If you sell something, you make a customer today, but if you genuinely help someone, you create a customer for life.
