Implementing SAP® CRM

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Release : 2014-12-03
Genre : Business & Economics
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Book Rating : 425/5 ( reviews)

Implementing SAP® CRM - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Implementing SAP® CRM write by Vivek Kale. This book was released on 2014-12-03. Implementing SAP® CRM available in PDF, EPUB and Kindle. In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing processes of their businesses. However, many companies have resisted implementing this most critical customer-oriented application due in large part to the lack of a single-point resource on implementing a CRM system. This book attempts to fill that gap. Implementing SAP® CRM will help technologists and managers come to grips with the vision, concept, and technology of CRM. It begins by laying out the groundwork for understanding CRM. It explains the concept and context of CRM and the tangible business benefits of CRM adoption. Demonstrating a professional approach to the evaluation and selection of SAP, it details the critical success factors (CSFs), patterns, and anti-patterns of a successful SAP CRM implementation. CRM implementations can add significant benefit to the company’s bottom line only if the company first transforms itself into a customer-centric and customer-responsive enterprise. This book explains what it means to be a customer-centric and responsive enterprise, and provides a framework for business operations based on customer relationships, rather than the traditional four Ps (product, positioning, price, promotion). It further spells out business process reengineering (BPR) strategies to configure internal business processes and operations with SAP CRM to improve customer-facing strategies, services, and relationships.

Common SAP R/3 Functions Manual

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Release : 2012-12-06
Genre : Computers
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Book Rating : 702/5 ( reviews)

Common SAP R/3 Functions Manual - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Common SAP R/3 Functions Manual write by William Lawlor. This book was released on 2012-12-06. Common SAP R/3 Functions Manual available in PDF, EPUB and Kindle. R/3 is a business system that has gained global prominence. However, the SAP R/3 has 237,000 function modules. Quite often programmers are unaware that a module exists which can be of help in their programs. This convenient resource is a collection of the most common ABAP modules, demonstrated within simple programs. These programs for easily searchable examples can be accessed from http://extras.springer.com/978-1-85233-775-9 The modules in this book are organised for quick reference. This concise reference contains: A full explanation of the layout of reference entries; a brief introduction to SAP; coverage of conversion and date and time modules; file and directory modules; list, long texts, and number modules; useful integration modules for MSOffice and pop-up dialog box management. This book organises over 300 modules, many of which are undocumented in text, and arranges them for quick and easy reference, and explains when and where to use the most common SAP R/3 ABAP function modules.

Enterprise Information Systems: Concepts, Methodologies, Tools and Applications

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Release : 2010-09-30
Genre : Computers
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Book Rating : 530/5 ( reviews)

Enterprise Information Systems: Concepts, Methodologies, Tools and Applications - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Enterprise Information Systems: Concepts, Methodologies, Tools and Applications write by Management Association, Information Resources. This book was released on 2010-09-30. Enterprise Information Systems: Concepts, Methodologies, Tools and Applications available in PDF, EPUB and Kindle. This three-volume collection, titled Enterprise Information Systems: Concepts, Methodologies, Tools and Applications, provides a complete assessment of the latest developments in enterprise information systems research, including development, design, and emerging methodologies. Experts in the field cover all aspects of enterprise resource planning (ERP), e-commerce, and organizational, social and technological implications of enterprise information systems.

Manufacturing Resource Planning (MRP II)

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Release : 2003
Genre : Business & Economics
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Book Rating : 303/5 ( reviews)

Manufacturing Resource Planning (MRP II) - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Manufacturing Resource Planning (MRP II) write by Khalid Sheikh. This book was released on 2003. Manufacturing Resource Planning (MRP II) available in PDF, EPUB and Kindle. MRP is a manufacturing-related activity concerned with managing the materials required to produce products. This guide aims to provide a thorough knowledge of the basics of manufacturing planning systems.

SAP ERP Financial Accounting and Controlling

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Release : 2015-06-08
Genre : Computers
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Book Rating : 165/5 ( reviews)

SAP ERP Financial Accounting and Controlling - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook SAP ERP Financial Accounting and Controlling write by Andrew Okungbowa. This book was released on 2015-06-08. SAP ERP Financial Accounting and Controlling available in PDF, EPUB and Kindle. SAP ERP modules are notoriously hard to configure and use effectively without a lot of practice and experience. But as SAP ERP Financial Accounting and Controlling: Configuration and Use Management shows, it doesn't have to be so difficult. The book takes a systematic approach that leads SAP Financial Accounting and Controlling (FICO) users step by step through configuring and using all the program’s facets. This approach makes configuration complexities manageable. The book’s author—SAP expert, trainer, and accountant Andrew Okungbowa—ensures that both you and your end users are up and running quickly and confidently with FICO. He also provides sound and tested procedures that ensure your implementation works without error. SAP ERP Financial Accounting and Controlling: Configuration and Use Management is in fact the most comprehensive and easy-to-follow SAP FICO configuration book in the market. It incorporates a hands-on approach, with hundreds of screen shots and practical examples, that allows a person without prior configuration training to make SAP FICO ready for use in the enterprise. You’ll find that you don’t need to be a rocket scientist to grasp the concepts explained and apply them to your work—even when the finances are complicated, such as with the ins and outs of taxes, currency conversions, or special general ledger entries such as down payments or bills of exchange. Providing an in-depth coverage of both configuration and end user procedures, the book covers most aspects of the SAP FICO certification syllabus—SAP’s view of the module’s key tasks and procedures—including: Configuring and using the general ledger and accounts payable and receivable screens Configuring and completing closing procedures, asset accounting, and financial reporting Configuring global settings and enterprise variables Accounting for both profit and cost centers Creating a house bank Integrating FICO with other SAP modules Taking a jargon-free tone and providing an abundance of examples, Andrew Okungbowa provides a clear understanding of configuration techniques and the breadth of functionalities encompassed by SAP FICO. And as an accountant, Okungbowa understands the needs of end users as well as of those answering to the CIO.