ITIL Service Strategy - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook ITIL Service Strategy write by Great Britain. Cabinet Office. This book was released on 2011. ITIL Service Strategy available in PDF, EPUB and Kindle. This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions.
The Official Introduction to the ITIL Service Lifecycle
The Official Introduction to the ITIL Service Lifecycle - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook The Official Introduction to the ITIL Service Lifecycle write by OGC - Office of Government Commerce. This book was released on 2007-05-30. The Official Introduction to the ITIL Service Lifecycle available in PDF, EPUB and Kindle. ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL and an outline of its principles.
ITIL® 2011 At a Glance
ITIL® 2011 At a Glance - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook ITIL® 2011 At a Glance write by John O. Long. This book was released on 2012-07-01. ITIL® 2011 At a Glance available in PDF, EPUB and Kindle. "ITIL® 2011 At a Glance" is an important update to the internationally-recognized ITIL® best practices for IT Service Management. "ITIL® 2011 At a Glance" provides graphical and textual memory joggers for the primary concepts of those best practices. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services. This book is an update based on the ITIL 2011 Update. The desk reference’s unique graphical approach will take otherwise complex textual descriptions and make the information accessible in a series of consistent, simple diagrams. "ITIL® 2011 At a Glance" will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® implementation.
Service strategy
Service strategy - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Service strategy write by Great Britain. Office of Government Commerce. This book was released on 2007-05-30. Service strategy available in PDF, EPUB and Kindle. Management, Computers, Computer networks, Information exchange, Data processing, IT and Information Management: IT Service Management
Service strategy, 2nd ed
Service strategy, 2nd ed - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Service strategy, 2nd ed write by Great Britain. Office of Government Commerce. This book was released on 2011. Service strategy, 2nd ed available in PDF, EPUB and Kindle. Ḁs the introduction, and heart, of the service lifecycle, ITIL Service Strategy is ideal for both service provider executives and their business customers. It provides a well-defined, best-practice approach to creating and managing a sound IT service strategy that can deliver significant business benefits. -- Publisher.
