Knowledge Service Engineering Handbook - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Knowledge Service Engineering Handbook write by Jussi Kantola. This book was released on 2016-04-19. Knowledge Service Engineering Handbook available in PDF, EPUB and Kindle. Edited by Jussi Kantola, the founding faculty member of the world's first university Knowledge Service Engineering Department at Korea Advanced Institute of Science and Technology, and Waldemar Karwowski from the Department of Industrial Engineering and Management Systems at UCF, Knowledge Service Engineering Handbook defines what knowledge service
Standards and Review Manual for Certification in Knowledge Engineering
Standards and Review Manual for Certification in Knowledge Engineering - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Standards and Review Manual for Certification in Knowledge Engineering write by Milton White. This book was released on 1990. Standards and Review Manual for Certification in Knowledge Engineering available in PDF, EPUB and Kindle.
Introduction to Service Engineering
Introduction to Service Engineering - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Introduction to Service Engineering write by Waldemar Karwowski. This book was released on 2010-01-12. Introduction to Service Engineering available in PDF, EPUB and Kindle. What you need to know to engineer the global service economy. As customers and service providers create new value through globally interconnected service enterprises, service engineers are finding new opportunities to innovate, design, and manage the service operations and processes of the new service-based economy. Introduction to Service Engineering provides the tools and information a service engineer needs to fulfill this critical new role. The book introduces engineers as well as students to the fundamentals of the theory and practice of service engineering, covering the characteristics of service enterprises, service design and operations, customer service and service quality, web-based services, and innovations in service systems. Readers explore such key aspects of service engineering as: The role of service science in developing a smarter planet Service enterprises, including: enterprise value creation, architecture of service organizations, service enterprise modeling, and the application of methods of systems engineering to services Service design, including collaborative e-service systems and the new service development process Service operations and management, including service call centers Service quality, from design operations to customer relations Web-based services and technology in the global e-organization Innovation in service systems from service engineering to integrative solutions, service-oriented architecture solutions, and technology transfer streams With chapters written by fifty-seven specialists and edited by bestselling authors Gavriel Salvendy and Waldemar Karwowski, Introduction to Service Engineering uses numerous examples, problems, and real-world case studies to help readers master the knowledge and the skills required to succeed in service engineering.
Knowledge Engineering for Modern Information Systems
Knowledge Engineering for Modern Information Systems - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Knowledge Engineering for Modern Information Systems write by Anand Sharma. This book was released on 2022-01-19. Knowledge Engineering for Modern Information Systems available in PDF, EPUB and Kindle. Knowledge Engineering (KE) is a field within artificial intelligence that develops knowledgebased systems. KE is the process of imitating how a human expert in a specific domain would act and take decisions. It contains large amounts of knowledge, like metadata and information about a data object that describes characteristics such as content, quality, and format, structure and processes. Such systems are computer programs that are the basis of how a decision is made or a conclusion is reached. It is having all the rules and reasoning mechanisms to provide solutions to real-world problems. This book presents an extensive collection of the recent findings and innovative research in the information system and KE domain. Highlighting the challenges and difficulties in implementing these approaches, this book is a critical reference source for academicians, professionals, engineers, technology designers, analysts, undergraduate and postgraduate students in computing science and related disciplines such as Information systems, Knowledge Engineering, Intelligent Systems, Artifi cial Intelligence, Cognitive Neuro - science, and Robotics. In addition, anyone who is interested or involved in sophisticated information systems and knowledge engineering developments will find this book a valuable source of ideas and guidance.
An Introduction to Knowledge Engineering
An Introduction to Knowledge Engineering - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook An Introduction to Knowledge Engineering write by Simon Kendal. This book was released on 2007-08-08. An Introduction to Knowledge Engineering available in PDF, EPUB and Kindle. An Introduction to Knowledge Engineering presents a simple but detailed exp- ration of current and established work in the ?eld of knowledge-based systems and related technologies. Its treatment of the increasing variety of such systems is designed to provide the reader with a substantial grounding in such techno- gies as expert systems, neural networks, genetic algorithms, case-based reasoning systems, data mining, intelligent agents and the associated techniques and meth- ologies. The material is reinforced by the inclusion of numerous activities that provide opportunities for the reader to engage in their own research and re?ection as they progress through the book. In addition, self-assessment questions allow the student to check their own understanding of the concepts covered. The book will be suitable for both undergraduate and postgraduate students in computing science and related disciplines such as knowledge engineering, arti?cial intelligence, intelligent systems, cognitive neuroscience, robotics and cybernetics. vii Contents Foreword vii 1 An Introduction to Knowledge Engineering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Section 1: Data, Information and Knowledge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Section 2: Skills of a Knowledge Engineer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Section 3: An Introduction to Knowledge-Based Systems. . . . . . . . . . . . . . . . . 18 2 Types of Knowledge-Based Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Section 1: Expert Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Section 2: Neural Networks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Section 3: Case-Based Reasoning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Section 4: Genetic Algorithms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Section 5: Intelligent Agents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Section 6: Data Mining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 3 Knowledge Acquisition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 4 Knowledge Representation and Reasoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Section 1: Using Knowledge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Section 2: Logic, Rules and Representation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Section 3: Developing Rule-Based Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Section 4: Semantic Networks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
