Managing Social Service Staff for Excellence

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Release : 2011-02-17
Genre : Political Science
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Book Rating : 510/5 ( reviews)

Managing Social Service Staff for Excellence - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Managing Social Service Staff for Excellence write by Nancy Summers. This book was released on 2011-02-17. Managing Social Service Staff for Excellence available in PDF, EPUB and Kindle. An essential guide for those charged with supervision of nonclinical staffin programs, agencies, and units within social service organizations "As someone who has worked in social service agencies, consulted with hundreds of them, and who teaches social service professionals, Ms. Summers knows the issues faced by agencies firsthand. From this experience she has compiled a thoughtful and well-organized text that identifies the principles of effective supervision." —Samuel Knapp, EdD Director of Professional Affairs, Pennsylvania Psychological Association From the Foreword The care of patients and clients of social service agencies is increasingly being performed by paraprofessionals or professionals with little experience. While there are many books written about giving quality clinical supervision, there is very little on supervising the least experienced frontline nonclinical and clinical staff to teach and promote positive and effective interaction with clients, and provide staff support and training that elevates quality care, improves job satisfaction, and minimizes staff turnover. Based on author Nancy Summers' many years of working with troubled social service agencies, Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision fills this need and offers numerous ideas for securing the best care for those served by social service agencies. Common problems faced by agencies are examined with regard to employee behavior and wellness, including staff teamwork, how to build healthy staff/client relationships, and the identification and prevention of routine disrespect of clients and their needs. Diagnostic techniques are presented for identifying these problems, as well as remedies and prevention programs that can be put in place without great expense. Filled with interviews and numerous case examples, Managing Social Service Staff for Excellence offers a step-by-step process for: creating good preventive measures to counteract negative practices that can occur; developing robust commitment and enthusiasm; and getting back on the right track after unfortunate incidents have taken place.

Achieving Excellence in the Management of Human Service Organizations

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Author :
Release : 2002
Genre : Business & Economics
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Book Rating : /5 ( reviews)

Achieving Excellence in the Management of Human Service Organizations - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Achieving Excellence in the Management of Human Service Organizations write by Peter M. Kettner. This book was released on 2002. Achieving Excellence in the Management of Human Service Organizations available in PDF, EPUB and Kindle. This book attempts to create an integrated model for management and administrative practice in the management of human service organizations. The book presents a theoretical foundation for human services management and identifies the major roles and responsibilities of the manager/administrator.To date, management books have identified problems in organizational functioning and described how systems should work. This book goes beyond description. First, it identifies themes that serve as guidelines to insure internal consistency within the organization. Then it proposes what managers need to do to put their organizations back on track toward excellence. The overall emphasis is on how to get employees to perform at their optimum levels to insure organizational efficiency, effectiveness, quality and productivity.For people in Human Services Management and Social Work Administration/ Management.

The Social Worker as Manager

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Release : 2008
Genre : Juvenile Nonfiction
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The Social Worker as Manager - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook The Social Worker as Manager write by Robert W. Weinbach. This book was released on 2008. The Social Worker as Manager available in PDF, EPUB and Kindle. The fifth edition of The Social Worker as Manager combines presentation of management theory and practical advice. It is designed to help social workers to successfully perform the tasks of management at any level. This text was written for both students and those practitioners who find themselves with increased management responsibilities. It describes those functions and tasks that all managers perform while emphasizing how they are shaped by the uniqueness of human service organizations. This edition is easy to read, conversational, and contains many new and revised examples, topics, and practical applications.

Social Work Leadership and Management

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Release : 2022-10-26
Genre : Social Science
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Book Rating : 324/5 ( reviews)

Social Work Leadership and Management - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Social Work Leadership and Management write by Maik Arnold. This book was released on 2022-10-26. Social Work Leadership and Management available in PDF, EPUB and Kindle. This book describes the transformation of leadership and management in the context of selected newer leadership approaches in social work and human service organisations. It is an essential primer that focuses on the extent to which the approaches presented help managers in social enterprises deal with current challenges in depth and to develop suitable answers to questions such as: What is leadership? How does this differ from management? What leadership qualifications do executives currently need for long-term and future-oriented management? Leadership and management in social work and human service organisations are constantly confronted with various challenges: employees want to be supported individually; managers must be able to act in an entrepreneurial manner; the organizational culture should be developed from a holistic point of view. Self-management in self-organised work contexts is increasingly the focus. In addition, organisations and the employees working in these institutions must struggle with constant changes in the environment under volatility, uncertainty, complexity, and ambiguity (VUCA) conditions. Based on an overview of classic and newer leadership approaches, this book introduces readers to selected concepts and theories relevant to the social economy, which various current textbooks in general business administration and specifically in social work management do not provide in a concise way. After introducing an innovative translational leadership framework, the book places leadership and management theories and approaches at the centre of the discussion that help to reflect on the application and adaptation of leadership styles in social work practice. Additionally, the book discusses changes taking place in the social and economic environment as well as in attitudes of agile leaders, in the practice of adaptive and digital leadership. Social Work Leadership and Management: Current Approaches and Concepts for Social and Human Service Organisations is specifically geared to the needs of social work educators, students, researchers and practitioners in academic and agency (social and human service sectors) settings who can acquire knowledge and skills to support the viability and positive functioning of social work organisations, and to engage with other individuals, groups, and organisations.

Management in Social Work

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Release : 2018-06-26
Genre : Medical
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Book Rating : 419/5 ( reviews)

Management in Social Work - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Management in Social Work write by Veronica Coulshed. This book was released on 2018-06-26. Management in Social Work available in PDF, EPUB and Kindle. The third edition of this textbook has been thoroughly revised to meet the needs of today's social work students, professionals and service managers. It illustrates current legislation, policy, procedure and concerns, with additional material included to develop readers' confidence and skills in the context of learning organisations. This book is essential reading for students and practitioners alike, particularly those who need to understand organisation and management theory for study purposes and those who aspire to move into social work management or have been recent promoted. New to this Edition: - Fully revised and reorganised to reflect current legislation and policy - New material added to develop managers' confidence and skills in the context of learning organisations - Experienced new coauthors added to successful writing team