Measuring the Performance of Human Service Programs - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Measuring the Performance of Human Service Programs write by Lawrence L. Martin. This book was released on 1996. Measuring the Performance of Human Service Programs available in PDF, EPUB and Kindle. The authors explain in detail how to measure and assess programs with special emphasis on the various types of outcome measures, including numeric accounts, standardized measures, level of functioning scales, and client satisfaction. As a special feature, the authors include a detailed case study with exercises to illustrate the book's concepts.
Measuring the Performance of Human Service Programs
Measuring the Performance of Human Service Programs - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Measuring the Performance of Human Service Programs write by Lawrence L. Martin. This book was released on 2010. Measuring the Performance of Human Service Programs available in PDF, EPUB and Kindle. Government and nongovernmental human service organizations are under increasing pressure to demonstrate that their programs work. As stakeholders demand more accountability, human service organizations are increasingly utilizing performance accountability and performance measurement as a way of demonstrating the efficiency, quality, and effectiveness of their programs. Measuring the Performance of Human Service Programs, Second Edition examines the reasons why performance measurement has become the major method of performance accountability today. In this second edition of their classic work, Martin & Kettner explain in detail how to develop and utilize output, quality, and outcome performance measures in human service programs. Special attention is given to the four types of outcome performance measures: numeric counts, standardized measures, level of functioning (LOF) scales and client satisfaction.
Performance Measurement
Performance Measurement - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Performance Measurement write by Harry P Hatry. This book was released on 2023-10-03. Performance Measurement available in PDF, EPUB and Kindle. Long before reinventing government came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This comprehensive guidebook synthesizes more than two decades of Harry Hatry's groundbreaking work. It covers every component of the performance measurement process, from identifying the program’s mission, objectives, customers, and trackable outcomes to finding the best indicators for each outcome, the sources of data, and how to collect them. Hatry explains how to select indicator breakouts and benchmarks for comparison to actual values, and describes numerous uses for performance information. Since the publication of the first edition in 1999, the use of performance measurement has exploded at all levels of U.S. government, in nonprofit agencies, and around the world. The new edition has been revised and expanded to address recent developments in the field, including the increased availability of computer technology in collecting and presenting information, the movement to use outcome data to improve services, and the quality control issues that have emerged as data collection has increased. It is an indispensable handbook for newcomers and an important resource for experienced managers looking to improve their use of outcome data.
Health Performance Measurement in the Public Sector
Health Performance Measurement in the Public Sector - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Health Performance Measurement in the Public Sector write by National Research Council. This book was released on 1999-03-31. Health Performance Measurement in the Public Sector available in PDF, EPUB and Kindle. There is growing interest in using performance measurement as a means of holding federal, state, and local health agencies accountable for their use of public funds. Health Performance Measurement in the Public Sector is the second of two books for the U.S. Department of Health and Human Services on using and improving performance measurement in publicly funded health programs and the implications for data needs and systems. This book focuses on data and information system issues at the federal, state, and local levels. Recommendations address: Policy framework for selecting performance measures and using performance measurement. Operational principles related to data and data systems that support performance measurement. Essential investments in data systems and in training and technical assistance. Research needed to improve performance measures and performance measurement.
Evaluation of Human Service Programs
Evaluation of Human Service Programs - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Evaluation of Human Service Programs write by C. Clifford Attkisson. This book was released on 1977. Evaluation of Human Service Programs available in PDF, EPUB and Kindle. Textbook on evaluation and methodology of social service programmes - discusses research programmes, management information systems, assessment of community needs and programme planning, use of social indicators, citizen surveys, cost benefit analysis, other evaluation techniques, etc. Flow charts, graphs, references and tables.
