Proving the Value of Soft Skills - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Proving the Value of Soft Skills write by Patricia Pulliam Phillips. This book was released on 2020-08-04. Proving the Value of Soft Skills available in PDF, EPUB and Kindle. A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders’ hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.
Proving the Value of Soft Skills
Proving the Value of Soft Skills - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Proving the Value of Soft Skills write by Jack Phillips. This book was released on 2020. Proving the Value of Soft Skills available in PDF, EPUB and Kindle. A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills , measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders' hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.
The Future of Leadership Development
The Future of Leadership Development - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook The Future of Leadership Development write by Susan Elaine Murphy. This book was released on 2003-09-12. The Future of Leadership Development available in PDF, EPUB and Kindle. Leadership in today's organizations is a tough business. Organizational leaders face a number of challenges as their jobs, and the world around them, become increasingly complex. Trends, such as organizational "delayering," rapid technological advances, and increased employee empowerment require that leaders adapt their techniques and styles of leadership to meet these new challenges. Consequently, there has been an explosion of interest in leadership in recent years as researchers and management educators struggle to understand the process of leadership development, how it operates, and what characteristics make effective leaders. Born of these questions, the 11th Annual Kravis-de Roulet Leadership Conference at Claremont McKenna College brought together an impressive slate of scholars whose theories, research, and cutting-edge techniques are now gathered together in this impressive volume. Each chapter asks and answers questions about the current state of the field while providing future direction for research to help bridge the gap between leadership researchers and leadership development practitioners. Notable topics include chapters on "e-leadership" and leadership within the "virtual" organization, exploring 360-degree feedback, the importance of "social capital," and a comprehensive analysis of the well-researched theory of Leader Member Exchange.
The Value and Development of Soft Skills
The Value and Development of Soft Skills - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook The Value and Development of Soft Skills write by Taki Abdul Redha Al Abduwani. This book was released on 2010-07. The Value and Development of Soft Skills available in PDF, EPUB and Kindle. Human capital is the stock of knowledge, skills and abilities, which can help employees increase productivity and performance at work and thus it may be interesting to know how far it has been able to contribute to economic development vis-à-vis other types of capital. The interest of this study is not only to assess the relative contribution of the hard skill components but also to document the presence and need for soft skills in an emerging economy like Oman. The purpose of the study is to assess the role of soft component of human capital theory and explain the differences in soft skill endowment in Oman. Being quasi-experimental, the methodology envelops not only quantitative analysis but also qualitative case studies and in-depth illustrations to exemplify the relevance and relative contribution of soft skills vis-à-vis hard skills before and after intervention programmes. The study pioneers in identifying the critical soft skills in the workplace and their measurement and also in their contribution to personal and institutional development. This book will be useful to HR managers of any organisation.
10 Things Employers Expect Their Employees to Know
10 Things Employers Expect Their Employees to Know - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook 10 Things Employers Expect Their Employees to Know write by Frederick H. Wentz. This book was released on 2013-05-01. 10 Things Employers Expect Their Employees to Know available in PDF, EPUB and Kindle. This soft skills workbook is an excellent tool for individuals preparing to look for or start new jobs, as well as individuals who are currently working but need to step back and evaluate their performance. It is a practical, helpful guide about acting appropriately and professionally on a job and addresses realities of the working world and how to cope with them, and not just ideal situations. Soft skills are the nontechnical skills and traits that an individual needs to function in the workplace. They include four sets of workplace competencies: oral communication skills, interpersonal and teamwork skills, personal qualities and work ethic, and problem solving and other cognitive skills. Two very important soft skills addressed in this workbook are work attitude and work behavior. Work attitude is the way an employee feels about his or her job and the approach to the job. It is internal and cannot be seen by other employees. A positive work attitude is the ability to carry out job tasks and work assignments with pride. Work behavior is the way an employee does his or her actual job and how the job gets done. It is usually a direct response to his or her work attitude. It can be seen by other employees. A positive work behavior includes the knowledge, hard work, dedication, and skill put into the finished product.
