Public Value in Public Service Transformation Working with Change - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Public Value in Public Service Transformation Working with Change write by OECD. This book was released on 2019-12-19. Public Value in Public Service Transformation Working with Change available in PDF, EPUB and Kindle. Building on the previous report, this report examines how governments can move from a tactical to a holistic approach to system change. Drawing on diverse case studies from across the world at both national and local levels, the report illustrates how a strategic approach to system change implies three key elements: envisioning and acting on the future, putting public value at the core of the change process, and systematically engaging citizens in decision-making.
Public Value in Public Service Transformation
Public Value in Public Service Transformation - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Public Value in Public Service Transformation write by Oecd. This book was released on 2020-01-07. Public Value in Public Service Transformation available in PDF, EPUB and Kindle. Building on the previous report, this report examines how governments can move from a tactical to a holistic approach to system change. Drawing on diverse case studies from across the world at both national and local levels, the report illustrates how a strategic approach to system change implies three key elements: envisioning and acting on the future, putting public value at the core of the change process, and systematically engaging citizens in decision-making.
Public Value in Public Service Transformation
Public Value in Public Service Transformation - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Public Value in Public Service Transformation write by . This book was released on 2019. Public Value in Public Service Transformation available in PDF, EPUB and Kindle. Building on the previous report, this report examines how governments can move from a tactical to a holistic approach to system change. Drawing on diverse case studies from across the world at both national and local levels, the report illustrates how a strategic approach to system change implies three key elements: envisioning and acting on the future, putting public value at the core of the change process, and systematically engaging citizens in decision-making.
Creating Public Value
Creating Public Value - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Creating Public Value write by Mark H. Moore. This book was released on 1997-03-25. Creating Public Value available in PDF, EPUB and Kindle. A seminal figure in the field of public management, Mark H. Moore presents his summation of fifteen years of research, observation, and teaching about what public sector executives should do to improve the performance of public enterprises. Useful for both practicing public executives and those who teach them, this book explicates some of the richest of several hundred cases used at Harvard’s Kennedy School of Government and illuminates their broader lessons for government managers. Moore addresses four questions that have long bedeviled public administration: What should citizens and their representatives expect and demand from public executives? What sources can public managers consult to learn what is valuable for them to produce? How should public managers cope with inconsistent and fickle political mandates? How can public managers find room to innovate? Moore’s answers respond to the well-understood difficulties of managing public enterprises in modern society by recommending specific, concrete changes in the practices of individual public managers: how they envision what is valuable to produce, how they engage their political overseers, and how they deliver services and fulfill obligations to clients. Following Moore’s cases, we witness dilemmas faced by a cross-section of public managers: William Ruckelshaus and the Environmental Protection Agency; Jerome Miller and the Department of Youth Services; Miles Mahoney and the Park Plaza Redevelopment Project; David Sencer and the swine flu scare; Lee Brown and the Houston Police Department; Harry Spence and the Boston Housing Authority. Their work, together with Moore’s analysis, reveals how public managers can achieve their true goal of producing public value.
Unlocking Public Value
Unlocking Public Value - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Unlocking Public Value write by Martin Cole. This book was released on 2006-10-11. Unlocking Public Value available in PDF, EPUB and Kindle. A new approach to understanding and improving performance and public value This book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery. Martin Cole (Hartford, CT) is Group Chief Executive of Accenture's Government Operating Group. Greg Parston (London, UK) is Executive Director of the Accenture Institute for Public Service Value.
