Radical Empathy - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Radical Empathy write by Terri Givens. This book was released on 2022-02-14. Radical Empathy available in PDF, EPUB and Kindle. Renowned political scientist Terri Givens calls for ‘radical empathy’ in bridging racial divides to understand the origins of our biases, including internalized oppression. Deftly weaving together her own experiences with the political, she offers practical steps to call out racism and bring about radical social change.
Radical Customer Empathy
Radical Customer Empathy - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Radical Customer Empathy write by Danya Shea. This book was released on 2019-10-24. Radical Customer Empathy available in PDF, EPUB and Kindle. The purpose of this book is to REVOLUTIONIZE the way you do marketing! By the end of it you'll think smarter, plan better, have more customers and be more profitable.This book is written for ethical, values-based companies who have identified a real market need and have put their heart and soul into fulfilling that need with excellence and integrity.When you finish this book, you will be a better marketer. You will learn how to define your ideal customer experience; understand the importance of the customer's mindset at different buying stages; and increase the focus and effectiveness of your marketing strategies.
Radical Compassion
Radical Compassion - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Radical Compassion write by Tara Brach. This book was released on 2020-12-29. Radical Compassion available in PDF, EPUB and Kindle. One of the most beloved and trusted mindfulness teachers in America offers a lifeline for difficult times: the RAIN meditation, which awakens our courage and heart Tara Brach is an in-the-trenches teacher whose work counters today's ever-increasing onslaught of news, conflict, demands, and anxieties--stresses that leave us rushing around on auto-pilot and cut off from the presence and creativity that give our lives meaning. In this heartfelt and deeply practical book, she offers an antidote: an easy-to-learn four-step meditation that quickly loosens the grip of difficult emotions and limiting beliefs. Each step in the meditation practice (Recognize, Allow, Investigate, Nurture) is brought to life by memorable stories shared by Tara and her students as they deal with feelings of overwhelm, loss, and self-aversion, with painful relationships, and past trauma--and as they discover step-by-step the sources of love, forgiveness, compassion, and deep wisdom alive within all of us. A PENGUIN LIFE TITLE
Customer Empathy
Customer Empathy - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Customer Empathy write by Alex Allwood. This book was released on 2019-11-11. Customer Empathy available in PDF, EPUB and Kindle. Global performance reports show that current customer experience (CX) practices are failing organisations and their customers. Promised returns of enhanced customer value, competitive differentiation and CX as a driver of sustainable growth are not being fully realised - at best, there is only incremental gain for most organisations. Something is missing. As it stands, customer experience management and design is overdue for radical intervention. Customer empathy helps us to see the customer's world differently. Doubling down on CX practices by switching on customer empathy creates deeper understanding, more meaningful connection, aligns and unites teams and enriches decision making. Customer empathy is a powerful human resource for positively impacting customer experience excellence that until now has been largely overlooked.
Radical Candor
Radical Candor - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Radical Candor write by Kim Malone Scott. This book was released on 2017-03-28. Radical Candor available in PDF, EPUB and Kindle. Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.
