Service Business Model Innovation in Healthcare and Hospital Management - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Service Business Model Innovation in Healthcare and Hospital Management write by Mario A. Pfannstiel. This book was released on 2016-12-16. Service Business Model Innovation in Healthcare and Hospital Management available in PDF, EPUB and Kindle. This book demonstrates how to successfully manage and lead healthcare institutions by employing the logic of business model innovation to gain competitive advantages. Since clerk-like routines in professional organizations tend to overlook patient and service-centered healthcare solutions, it challenges the view that competition and collaboration in the healthcare sector should not only incorporate single-end services, therapies or diagnosis related groups. Moreover, the authors focus on holistic business models, which place greater emphasis on customer needs and put customers and patients first. The holistic business models approach addresses topics such as business operations, competitiveness, strategic business objectives, opportunities and threats, critical success factors and key performance indicators.The contributions cover various aspects of service business innovation such as reconfiguring the hospital business model in healthcare delivery, essential characteristics of service business model innovation in healthcare, guided business modeling and analysis for business professionals, patient-driven service delivery models in healthcare, and continuous and co-creative business model creation. All of the contributions introduce business models and strategies, process innovations, and toolkits that can be applied at the managerial level, ensuring the book will be of interest to healthcare professionals, hospital managers and consultants, as well as scholars, whose focus is on improving value-generating and competitive business architectures in the healthcare sector.
Service Design and Service Thinking in Healthcare and Hospital Management
Service Design and Service Thinking in Healthcare and Hospital Management - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Service Design and Service Thinking in Healthcare and Hospital Management write by Mario A. Pfannstiel. This book was released on 2018-12-28. Service Design and Service Thinking in Healthcare and Hospital Management available in PDF, EPUB and Kindle. This book examines the nature of service design and service thinking in healthcare and hospital management. By adopting both a service-based provider perspective and a consumer-oriented perspective, the book highlights various healthcare services, methods and tools that are desirable for customers and effective for healthcare providers. In addition, readers will learn about new research directions, as well as strategies and innovations to develop service solutions that are affordable, sustainable, and consumer-oriented. Lastly, the book discusses policy options to improve the service delivery process and customer satisfaction in the healthcare and hospital sector. The contributors cover various aspects and fields of application of service design and service thinking, including service design processes, tools and methods; service blueprints and service delivery; creation and implementation of services; interaction design and user experience; design of service touchpoints and service interfaces; service excellence and service innovation. The book will appeal to all scholars and practitioners in the hospital and healthcare sector who are interested in organizational development, service business model innovation, customer involvement and perceptions, and service experience.
Service Design Practices for Healthcare Innovation
Service Design Practices for Healthcare Innovation - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Service Design Practices for Healthcare Innovation write by Mario A. Pfannstiel. This book was released on 2022-01-19. Service Design Practices for Healthcare Innovation available in PDF, EPUB and Kindle. This book offers an overview of service design practices for healthcare and hospital management. It explores how these practices can help to generate innovations in healthcare and contribute to the improvement of patient-centered care. Respected experts, including scholars from various disciplines and practitioners from healthcare institutions, share essential insights into established research areas, fields of work and work structures, and discuss successful approaches, methods and tools. By illustrating innovative services, products, processes, systems, and technologies, as well as their application in practice, the authors highlight the role of participating stakeholders in service design projects and the added value that comes from sharing, communicating, networking and collaborating. This book is a must-read for scholars and practitioners in the hospital and healthcare sector. It will also appeal to anyone interested in organizational development, service business model innovation, customer involvement and perceptions, and service experience.
Innovating in Healthcare
Innovating in Healthcare - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Innovating in Healthcare write by Regina E. Herzlinger. This book was released on 2023-01-25. Innovating in Healthcare available in PDF, EPUB and Kindle. Create breakthrough services, products, and business models Innovating in Healthcare offers effective approaches for designing, reworking, and implementing innovative healthcare services, products, and business models. It will help anyone working in healthcare service or product development, from hospitals to startups, to question the status quo in healthcare and implement new solutions that lower costs while increasing both quality and access. Globally, healthcare faces a threefold crisis of unsustainable economics, erratic quality, and unequal access. Just in the U.S., healthcare accounted for 18% of the 2017 GDP and will likely reach nearly 20% by 2025, while hospital-induced deaths have skyrocketed, and tens of millions of people remain uninsured. This book will focus on creating the innovations in healthcare that can meet these needs. Written by the world's leading authority on healthcare innovation Includes success stories in every segment of the health care sector Presents and applies the Six Factors in the environment that critically affect healthcare innovation Guides the reader through tailoring a business plan specifically for the new business Designed for healthcare executives, providers, and degree students, Innovating in Healthcare is a comprehensive guide for maximizing the viability of a new healthcare product, service, or business.
Innovations in Healthcare Management
Innovations in Healthcare Management - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Innovations in Healthcare Management write by Vijai Kumar Singh. This book was released on 2015-02-18. Innovations in Healthcare Management available in PDF, EPUB and Kindle. As developed economies enter a period of slower growth, emerging economies such as India have become prime examples of how more can be achieved with less. Bringing together experience and expertise from across the healthcare industry, this book examines innovations that can bring about real advances in the healthcare industry. Innovations in H
