Service Design for Urban Commons

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Author :
Release : 2022
Genre :
Kind :
Book Rating : 366/5 ( reviews)

Service Design for Urban Commons - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Service Design for Urban Commons write by Anna Meroni. This book was released on 2022. Service Design for Urban Commons available in PDF, EPUB and Kindle. This book explores the application of service design to urban commons. It originates from a project developed by the research group of POLIMI DESIS Lab of Politecnico di Milano, aimed at imagining the future of the Reggio Emilia Ducal Palace and its park - the Reggia di Rivalta. The peculiarity of the project lays in the idea that the design of a (public) space should be informed by the design of its services, because the development of specific activities actually builds a fundamental part of the identity of a place, conceiving both the tangible and intangible dimensions as part of a single creative process. The combination of a participatory process and the integration of spatial and service design led to infrastructuring a multi-stakeholder participatory action research of envisioning the future of a public good. This effort has been thus framed into a working methodology, specific tools and progressive outputs, which are defined as Service Master Planning (the process), and Service Master Plan (the product), allowing service design professionals to expand their knowledge and develop skills for a new field of application connected to urban planning.

Service Design for Urban Commons

Download Service Design for Urban Commons PDF Online Free

Author :
Release : 2022-08-22
Genre : Social Science
Kind :
Book Rating : 350/5 ( reviews)

Service Design for Urban Commons - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Service Design for Urban Commons write by Anna Meroni. This book was released on 2022-08-22. Service Design for Urban Commons available in PDF, EPUB and Kindle. This book explores the application of service design to urban commons. It originates from a project developed by the research group of POLIMI DESIS Lab of Politecnico di Milano, aimed at imagining the future of the Reggio Emilia Ducal Palace and its park - the Reggia di Rivalta. The peculiarity of the project lays in the idea that the design of a (public) space should be informed by the design of its services, because the development of specific activities actually builds a fundamental part of the identity of a place, conceiving both the tangible and intangible dimensions as part of a single creative process. The combination of a participatory process and the integration of spatial and service design led to infrastructuring a multi-stakeholder participatory action research of envisioning the future of a public good. This effort has been thus framed into a working methodology, specific tools and progressive outputs, which are defined as Service Master Planning (the process), and Service Master Plan (the product), allowing service design professionals to expand their knowledge and develop skills for a new field of application connected to urban planning.

Urban Commons for Good Living

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Author :
Release : 2023
Genre :
Kind :
Book Rating : 767/5 ( reviews)

Urban Commons for Good Living - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Urban Commons for Good Living write by Massimo Frigerio. This book was released on 2023. Urban Commons for Good Living available in PDF, EPUB and Kindle.

The Urban Commons

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Release : 2018-12-10
Genre : Social Science
Kind :
Book Rating : 294/5 ( reviews)

The Urban Commons - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook The Urban Commons write by Daniel T. O'Brien. This book was released on 2018-12-10. The Urban Commons available in PDF, EPUB and Kindle. The future of smart cities has arrived, courtesy of citizens and their phones. To prove it, Daniel T. O’Brien explains the transformative insights gleaned from years researching Boston’s 311 reporting system, a sophisticated city management tool that has revolutionized how ordinary Bostonians use and maintain public spaces. Through its phone service, mobile app, website, and Twitter account, 311 catalogues complaints about potholes, broken street lights, graffiti, litter, vandalism, and other issues that are no one citizen’s responsibility but affect everyone’s quality of life. The Urban Commons offers a pioneering model of what modern digital data and technology can do for cities like Boston that seek both prosperous growth and sustainability. Analyzing a rich trove of data, O’Brien discovers why certain neighborhoods embrace the idea of custodianship and willingly invest their time to monitor the city’s common environments and infrastructure. On the government’s side of the equation, he identifies best practices for implementing civic technologies that engage citizens, for deploying public services in collaborative ways, and for utilizing the data generated by these efforts. Boston’s 311 system has narrowed the gap between residents and their communities, and between constituents and local leaders. The result, O’Brien shows, has been the creation of more effective policy and practices that reinvigorate the way citizens and city governments approach their mutual interests. By unpacking when, why, and how the 311 system has worked for Boston, The Urban Commons reveals the power and potential of this innovative system, and the lessons learned that other cities can adapt.

Design for Services

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Author :
Release : 2011
Genre : Customer services
Kind :
Book Rating : 206/5 ( reviews)

Design for Services - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Design for Services write by Anna Meroni. This book was released on 2011. Design for Services available in PDF, EPUB and Kindle. Design for Services explores what service design brings to the table and reflects on why the ideas and practices of service design are resonating with today's design community. The contributors offer a broad range of concrete examples to help clarify the issues, practices, knowledge and theories that are beginning to define this emerging field. Whilst acknowledging service design as the disciplinary term, Anna Meroni and Daniela Sangiorgi focus on articulating what design is doing and can do for services and how this connects to existing fields of knowledge and practice.