Service Innovation: Organizational Responses To Technological Opportunities And Market Imperatives - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Service Innovation: Organizational Responses To Technological Opportunities And Market Imperatives write by Joe Tidd. This book was released on 2003-09-24. Service Innovation: Organizational Responses To Technological Opportunities And Market Imperatives available in PDF, EPUB and Kindle. In the most advanced service economies, services create up to three-quarters of the wealth and 85% of employment, and yet we know relatively little about managing innovation in this sector. The critical role of services, in the broadest sense, has long been recognized, but is still not well understood. Most research and management prescriptions have been based on the experience of manufacturing and high technology sectors. There is a clear need to distinguish which, if any, of what we know about managing innovation in manufacturing is applicable to services, what must be adapted, and what is distinct and different. Such is the goal of this book.This unique collection brings together the latest academic research and management practice on innovation in services, and identifies a range of successful organizational responses to current technological opportunities and market imperatives. The contributors include leading researchers, consultants and practitioners in the field, who provide rigorous yet practical insights into managing and organizing innovation in services. Two themes help to integrate the contributions in this book:• That generic good practices exist in the management and organization of innovation in services, which the authors seek to identify, but that these must be adapted to different contexts, specifically the scale and complexity of the tasks, the degree of customization of the offerings, and the uncertainty of the environment.• That innovation in services is much more than the application of information technology (IT). In fact, the disappointing returns to IT investments in services have resulted in a widespread debate about the causes and potential solutions — the so-called “productivity paradox” in services. Instead here the authors adopt a broader notion of innovation, including technological, organizational and market change. The key is to match the configuration of organization and technology to the specific market environment./a
Advances in Services Innovations
Advances in Services Innovations - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Advances in Services Innovations write by Dieter Spath. This book was released on 2006-12-02. Advances in Services Innovations available in PDF, EPUB and Kindle. The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management and Service Marketing and helps to develop a roadmap for future R and D activities in these fields. The book is written for researchers in engineering and management.
Reshaping the Boundaries of the Firm in an Era of Global Interdependence
Reshaping the Boundaries of the Firm in an Era of Global Interdependence - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Reshaping the Boundaries of the Firm in an Era of Global Interdependence write by EIBA. This book was released on 2010-11-08. Reshaping the Boundaries of the Firm in an Era of Global Interdependence available in PDF, EPUB and Kindle. This volume of Progress in International Business Research includes a selection of 13 papers from the 35th European International Business Academy Annual Conference, which was held in Valencia (Spain) from the 13th to the 15th of December 2009.
Knowledge Intensive Business Services and Regional Competitiveness
Knowledge Intensive Business Services and Regional Competitiveness - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Knowledge Intensive Business Services and Regional Competitiveness write by João J. M. Ferreira. This book was released on 2016-04-20. Knowledge Intensive Business Services and Regional Competitiveness available in PDF, EPUB and Kindle. Research interest in the service sector has boomed in recent years as deindustrialisation became entrenched. Instead of being regarded as merely supplementary to traditional industry and manufacturing, services have generated progressively rising levels of growth in developed economies while at the same time coming to be recognised as major drivers of innovation. Among the factors which have helped service companies notch up swifter growth rates than all other sectors are the outsourcing of such services by other sectors, including the development of information and communication technologies, and changes to the regulatory, legal and market frameworks as well as globalisation and internationalisation. The result is a cluster of highly innovative firms which can loosely be grouped under the heading of Knowledge Intensive Business Services (KIBS). Knowledge Intensive Business Services and Regional Competitiveness charts the development of these firms and explores their success through four mutually linked parts: KIBS and industrial dynamics; KIBS and their context; KIBS and their contribution to regional competitiveness and economic development; and finally, KIBS and public policy. This book is suitable for researchers and policy makers interested in the rise of these influential actors and their influence on regional competitiveness.
The Science of Service Systems
The Science of Service Systems - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook The Science of Service Systems write by Haluk Demirkan. This book was released on 2011-04-20. The Science of Service Systems available in PDF, EPUB and Kindle. The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and implementations related to service science from various perspectives. From the formal (ontologies, representation specifications, decision-making and maturity models) to the informal (analysis frameworks, design heuristics, anecdotal observations), these contributions provide a snapshot in time of the gradually emerging scientific understanding of service systems. The Science of Service Systems, along with its companion text, Service Systems Implementation, is designed to present multidisciplinary and multisectoral perspectives on the nature of service systems, on research and practice in service, and on the future directions to advance service science. These two volumes compose a collection of articles from those involved in the emerging area known as service science.
