Success Metrics - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Success Metrics write by Martin Klubeck. This book was released on 2017-02-09. Success Metrics available in PDF, EPUB and Kindle. Learn how to measure success at the individual and organizational levels. By measuring success in multiple dimensions using multivariate methods you will be able to determine what works and what doesn’t. The key is to measure and promote progress in terms of organizational vision, mission, and overarching goals. Business leaders too often succumb to the working assumption that they only have to show shareholders and boards of trustees that they are turning a profit—the higher the profit, the more successful their stewardship of the company. Wrong! To truly thrive and endure, all organizations—corporate, government, small, large, nonprofit, or startup—need to define and pursue the underlying purpose for their existence. To measure success, leaders today are missing a key meta-analytic in their toolbox. In this book, metrics consultant Martin Klubeck provides it to them. Success Metrics steps you through the process of identifying and combining the right measures to gauge, narrate, and guide your organization's progress toward true success. All organizations have a common goal to be successful. All leaders want to make data-informed decisions and use measures to improve processes, communicate progress, and gain support. The problem is that proxy or partial measures don’t measure overall success and can be misleading. They measure performance parameters, progress on a specific task, customer feedback, and other piecemeal indices—which taken separately fail to describe an organization’s progress toward overall success. The author's integrated measures of success can be used to communicate organizational progress to stakeholders, shareholders, boards of trustees, corporate leaders, the workforce, and the customer base and thereby galvanize broad commitment to organizational success. Klubeck shows how his principles and methods of measuring overall success can be applied at all levels: individual, team, group, department, division, and organization. What You Will Learn: Understand why you should measure success instead of performance Understand what to measure and what not to measure Integrate the measures of success to tell a complete story Share measures of success with different audiences Who This Book Is For Organizational leaders at all levels from the executive suite to middle management, analysts and consultants who are tasked with designing metrics programs for organizations, individuals interested in adapting the author's framework to measure overall personal success in multiple dimensions
Metrics
Metrics - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Metrics write by Martin Klubeck. This book was released on 2012-01-13. Metrics available in PDF, EPUB and Kindle. Metrics are a hot topic. Executive leadership, boards of directors, management, and customers are all asking for data-based decisions. As a result, many managers, professionals, and change agents are asked to develop metrics, but have no clear idea of how to produce meaningful ones. Wouldn’t it be great to have a simple explanation of how to collect, analyze, report, and use measurements to improve your organization? Metrics: How to Improve Key Business Results provides that explanation and the tools you'll need to make your organization more effective. Not only does the book explain the “why” of metrics, but it walks you through a step-by-step process for creating a report card that provides a clear picture of organizational health and how well you satisfy customer needs. Metrics will help you to measure the right things, the right way—the first time. No wasted effort, no chasing data. The report card provides a simple tool for viewing the health of your organization, from the outside in. You will learn how to measure the key components of the report card and thereby improve real measures of business success, like repeat customers, customer loyalty, and word-of-mouth advertising. This book: Provides a step-by-step guide for building an organizational effectiveness report card Takes you from identifying key services and products and using metrics, to determining business strategy Provides examples of how to identify, collect, analyze, and report metrics that will be immediately useful for improving all aspects of the enterprise, including IT
The Tyranny of Metrics
The Tyranny of Metrics - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook The Tyranny of Metrics write by Jerry Z. Muller. This book was released on 2019-04-30. The Tyranny of Metrics available in PDF, EPUB and Kindle. How the obsession with quantifying human performance threatens business, medicine, education, government—and the quality of our lives Today, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on measuring itself—and this tyranny of metrics now threatens the quality of our organizations and lives. In this brief, accessible, and powerful book, Jerry Muller uncovers the damage metrics are causing and shows how we can begin to fix the problem. Filled with examples from business, medicine, education, government, and other fields, the book explains why paying for measured performance doesn't work, why surgical scorecards may increase deaths, and much more. But Muller also shows that, when used as a complement to judgment based on personal experience, metrics can be beneficial, and he includes an invaluable checklist of when and how to use them. The result is an essential corrective to a harmful trend that increasingly affects us all.
Lean Product Management
Lean Product Management - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Lean Product Management write by Mangalam Nandakumar. This book was released on 2018-05-31. Lean Product Management available in PDF, EPUB and Kindle. A guide to product management exploring the best practices: identifying the impact-driven product, planning for success, setting up and measuring time-bound metrics, and developing a lean product roadmap. Key Features Identifying Impact-Driven Products Investing in Key Business Outcomes Value mapping to maintain a lean product backlog Utilizing time-bound product metrics Eliminating process waste Book Description Lean Product Management is about finding the smartest way to build an Impact Driven Product that can deliver value to customers and meet business outcomes when operating under internal and external constraints. Author, Mangalam Nandakumar, is a product management expert, with over 17 years of experience in the field. Businesses today are competing to innovate. Cost is no longer the constraint, execution is. It is essential for any business to harness whatever competitive advantage they can, and it is absolutely vital to deliver the best customer experience possible. The opportunities for creating impact are there, but product managers have to improvise on their strategy every day in order to capitalize on them. This is the Agile battleground, where you need to stay Lean and be able to respond to abstract feedback from an ever shifting market. This is where Lean Product Management will help you thrive. Lean Product Management is an essential guide for product managers, and to anyone embarking on a new product development. Mangalam Nandakumar will help you to align your product strategy with business outcomes and customer impact. She introduces the concept of investing in Key Business Outcomes as part of the product strategy in order to provide an objective metric about which product idea and strategy to pursue. You will learn how to create impactful end-to-end product experiences by engaging stakeholders and reacting to external feedback. What you will learn How do you execute ideas that matter? How can you define the right success metrics? How can you plan for product success? How do you capture qualitative and quantitative insights about the product? How do you know whether your product aligns to desired business goals? What processes are slowing you down? Who this book is for If you are leading a team that is building a new product, then this book is for you. The book is targeted at product managers, functional leads in enterprises, business sponsors venturing into new product offerings, product development teams, and start-up founders.
Web Metrics
Web Metrics - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Web Metrics write by Jim Sterne. This book was released on 2003-05-12. Web Metrics available in PDF, EPUB and Kindle. There now exists a wealth of tools and techniques that can determine if and how a Web site is providing business value to its owners. This book is a survey of those metrics and is as important to IT executives as it is to marketing professionals. Jim Sterne is recognized worldwide as a leading Internet business expert and is the author of several Wiley books, including WWW Marketing, Third Edition (0-471-41621-5) Explains the criteria for building a successful site, surveying the tools, services, techniques, and standards for Web measurement, and fully integrating those metrics with the customer experience Companion Web site contains links to online tools, resources, and white papers
