Successful Customer Relationship Management Programs and Technologies: Issues and Trends

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Release : 2012-03-31
Genre : Business & Economics
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Book Rating : 899/5 ( reviews)

Successful Customer Relationship Management Programs and Technologies: Issues and Trends - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Successful Customer Relationship Management Programs and Technologies: Issues and Trends write by Eid, Riyad. This book was released on 2012-03-31. Successful Customer Relationship Management Programs and Technologies: Issues and Trends available in PDF, EPUB and Kindle. "This book offers case studies, methodologies, frameworks and architectures, and generally the cutting edge in research within the field of customer relationship management"--Provided by publisher.

Emerging Trends, Techniques, and Tools for Massive Open Online Course (MOOC) Management

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Release : 2018-06-15
Genre : Education
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Book Rating : 127/5 ( reviews)

Emerging Trends, Techniques, and Tools for Massive Open Online Course (MOOC) Management - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Emerging Trends, Techniques, and Tools for Massive Open Online Course (MOOC) Management write by Queirós, Ricardo. This book was released on 2018-06-15. Emerging Trends, Techniques, and Tools for Massive Open Online Course (MOOC) Management available in PDF, EPUB and Kindle. In the digital age, online courses have progressed as popular modes of learning that provide interactive and collaborative learning in educational settings. The open education movement is enabled by the internet and combines the sharing of ideas, resources, and practices among all people in order to advance ideas and knowledge to a new generation of students. Massive open online courses (MOOC) provide a new way of learning for all levels of education. Emerging Trends, Techniques, and Tools for Massive Open Online Course (MOOC) Management is a critical scholarly resource that addresses the difficulties and challenges in MOOC design, implementation, management, and deployment. This comprehensive and timely publication aims to be an essential reference source, building on the available literature in the field of e-learning and online course management while providing for further research opportunities in this dynamic field. Featuring coverage on a wide variety of topics such as gamification in e-learning, plagiarism detection programs, and language online courses, this book is a valuable resource for instructional designers, IT professionals, software developers, academicians, and education professionals seeking current research on the impact of new methodologies and frameworks used in the lifecycle of open online courses.

Application Development and Design: Concepts, Methodologies, Tools, and Applications

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Release : 2017-08-11
Genre : Computers
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Book Rating : 237/5 ( reviews)

Application Development and Design: Concepts, Methodologies, Tools, and Applications - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Application Development and Design: Concepts, Methodologies, Tools, and Applications write by Management Association, Information Resources. This book was released on 2017-08-11. Application Development and Design: Concepts, Methodologies, Tools, and Applications available in PDF, EPUB and Kindle. Advancements in technology have allowed for the creation of new tools and innovations that can improve different aspects of life. These applications can be utilized across different technological platforms. Application Development and Design: Concepts, Methodologies, Tools, and Applications is a comprehensive reference source for the latest scholarly material on trends, techniques, and uses of various technology applications and examines the benefits and challenges of these computational developments. Highlighting a range of pertinent topics such as software design, mobile applications, and web applications, this multi-volume book is ideally designed for researchers, academics, engineers, professionals, students, and practitioners interested in emerging technology applications.

Customer Relationship Management in Electronic Markets

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Release : 2014-02-04
Genre : Business & Economics
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Book Rating : 78X/5 ( reviews)

Customer Relationship Management in Electronic Markets - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Customer Relationship Management in Electronic Markets write by Gopalkrishnan R Iyer. This book was released on 2014-02-04. Customer Relationship Management in Electronic Markets available in PDF, EPUB and Kindle. Discover an important tool in the development of new marketing strategies for satisfying online customers! Edited by two experts in the fields of business and marketing, Customer Relationship Management in Electronic Markets is designed to help you build Internet relationships that lead to customer retention and long-term loyalty. With this book, you will be able to offer customers the benefits they seek in the virtual marketplace and serve their best interests. Examining Web sites, e-mail, data mining, and other technology, this valuable tool can help you attract and keep the customers who will be the most profitable for your business. Despite many predictions that electronic marketing would create high profits for lower costs, many businesses have been discouraged by low yields due to ineffectual methods of obtaining and maintaining customers. Customer Relationship Management in Electronic Markets provides multiple frameworks, strategies, and techniques around which to organize your company’s electronic marketing plans. It shows you how to calculate trends, predict customer loss and gain, and prevent dissolution through analysis of the customer’s ever-changing needs. This volume also utilizes examples of real successful companies that have used the Internet to the fullest extent, like Staples, Dell, and Amazon.com. Customer Relationship Management in Electronic Markets is an excellent resource for individuals engaged in any aspect of business relationships, from customer service managers, consultants and corporate trainers in marketing, to owners of major corporations, online businesses and entrepreneurs, and students in the field. Specifically, you will gain information on the following: business-to-business (B2B) and business-to-customer (B2C) exchanges—similarities, differences, and how the Internet has changed these relationships the prospects of the Internet for marketing and customer relationships—predictions, positive effects, and negative effects from its inception to today how to develop and maintain a loyal customer base via the Internet improving B2B exchanges and business buyer relationship management through seamless Internet integration how to create a Web site that satisfies loyal customers and draws in new customers Featuring several charts, tables, and graphs, this guide provides effective measures that you can institute to ensure your company’s longevity. Customer Relationship Management in Electronic Markets will help you create marketing strategies that will successfully meet the needs of your customers and enhance your business reputation.

Handbook of Research on Innovation and Development of E-Commerce and E-Business in ASEAN

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Release : 2020-08-28
Genre : Business & Economics
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Book Rating : 856/5 ( reviews)

Handbook of Research on Innovation and Development of E-Commerce and E-Business in ASEAN - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Handbook of Research on Innovation and Development of E-Commerce and E-Business in ASEAN write by Almunawar, Mohammad Nabil. This book was released on 2020-08-28. Handbook of Research on Innovation and Development of E-Commerce and E-Business in ASEAN available in PDF, EPUB and Kindle. Business-to-consumer (B2C) and consumer-to-consumer (C2C) e-commerce transactions, including social commerce, are rapidly expanding, although e-commerce is still small when compared to traditional business transactions. As the familiarity of making purchases using smart devices continues to expand, many global and regional investors hope to target the ASEAN region to tap into the rising digital market in this region. The Handbook of Research on Innovation and Development of E-Commerce and E-Business in ASEAN is an essential reference source that discusses economics, marketing strategies, and mobile payment systems, as well as digital marketplaces, communication technologies, and social technologies utilized for business purposes. Featuring research on topics such as business culture, mobile technology, and consumer satisfaction, this book is ideally designed for policymakers, financial managers, business professionals, academicians, students, and researchers.