The Human Side of Service Engineering - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook The Human Side of Service Engineering write by Christine Leitner , Walter Ganz , Clara Bassano and Debra Satterfield. This book was released on 2022-07-24. The Human Side of Service Engineering available in PDF, EPUB and Kindle. The Human Side of Service Engineering Proceedings of the 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022), July 24–28, 2022, New York, USA
Advances in the Human Side of Service Engineering
Advances in the Human Side of Service Engineering - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Advances in the Human Side of Service Engineering write by Christine Leitner. This book was released on 2021-07-02. Advances in the Human Side of Service Engineering available in PDF, EPUB and Kindle. This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2021 Conference on the Human Side of Service Engineering, held virtually on 25–29 July, 2021, from USA, this book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.
Advances in The Human Side of Service Engineering
Advances in The Human Side of Service Engineering - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Advances in The Human Side of Service Engineering write by Tareq Z. Ahram. This book was released on 2016-07-26. Advances in The Human Side of Service Engineering available in PDF, EPUB and Kindle. This book explores the different ways in which human-factors engineering influences organizations’ and enterprises’ well-being and competitiveness. It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery. Further topics include service systems modeling, anthropology in service science, and customer experience, as well as ethical issues and the impact of an aging society. Based on the AHFE 2016 International Conference on The Human Side of Service Engineering, held on July 27-31, 2016, in Walt Disney World®, Florida, USA, the book provides readers with a comprehensive, general view of current research and challenges in the important field of service engineering. It also provides practical insights into the development of services for different kinds of organizations, including health care organizations, aviation providers, manpower allocation, hospitality and entertainment, as well as banking and financial institutions.
The Human Side of Service Engineering
The Human Side of Service Engineering - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook The Human Side of Service Engineering write by Christine Leitner. This book was released on 2024-07-24. The Human Side of Service Engineering available in PDF, EPUB and Kindle. Proceedings of the 15th International Conference on Applied Human Factors and Ergonomics and the Affiliated Conferences, Nice, France, 24-27 July 2024.
Advances in the Human Side of Service Engineering
Advances in the Human Side of Service Engineering - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Advances in the Human Side of Service Engineering write by Jim Spohrer. This book was released on 2020-07-09. Advances in the Human Side of Service Engineering available in PDF, EPUB and Kindle. This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2020 Virtual Conference on the Human Side of Service Engineering, held on July 16–20, 2020, the book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.
