The Managed Heart - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook The Managed Heart write by Arlie Russell Hochschild. This book was released on 2012-03-31. The Managed Heart available in PDF, EPUB and Kindle. In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance from "feeling rules" about what is owing to others in a given situation. Based on our private mutual understandings of feeling rules, we make a "gift exchange" of acts of emotion management. We bow to each other not simply from the waist, but from the heart. But what occurs when emotion work, feeling rules, and the gift of exchange are introduced into the public world of work? In search of the answer, Arlie Russell Hochschild closely examines two groups of public-contact workers: flight attendants and bill collectors. The flight attendant’s job is to deliver a service and create further demand for it, to enhance the status of the customer and be "nicer than natural." The bill collector’s job is to collect on the service, and if necessary, to deflate the status of the customer by being "nastier than natural." Between these extremes, roughly one-third of American men and one-half of American women hold jobs that call for substantial emotional labor. In many of these jobs, they are trained to accept feeling rules and techniques of emotion management that serve the company’s commercial purpose. Just as we have seldom recognized or understood emotional labor, we have not appreciated its cost to those who do it for a living. Like a physical laborer who becomes estranged from what he or she makes, an emotional laborer, such as a flight attendant, can become estranged not only from her own expressions of feeling (her smile is not "her" smile), but also from what she actually feels (her managed friendliness). This estrangement, though a valuable defense against stress, is also an important occupational hazard, because it is through our feelings that we are connected with those around us. On the basis of this book, Hochschild was featured in Key Sociological Thinkers, edited by Rob Stones. This book was also the winner of the Charles Cooley Award in 1983, awarded by the American Sociological Association and received an honorable mention for the C. Wright Mills Award.
The Managed Heart by Arlie Russell Hochschild (Summary)
The Managed Heart by Arlie Russell Hochschild (Summary) - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook The Managed Heart by Arlie Russell Hochschild (Summary) write by QuickRead. This book was released on . The Managed Heart by Arlie Russell Hochschild (Summary) available in PDF, EPUB and Kindle. Do you want more free book summaries like this? Download our app for free at https://www.QuickRead.com/App and get access to hundreds of free book and audiobook summaries. Learn about the commercialization of human feeling. Does your job require you to engage in emotional labor? That is, are you required to bury your true feelings, slap on a smile, and engage with customers as if everything is fine? We see people who work in customer service do this every day. People like waitresses and flight attendants shockingly maintain an upbeat attitude throughout their day as they interact with hundreds of customers. While many people believe these types of jobs don’t require much labor, they actually require some of the toughest skills that we don’t often discuss: emotional labor. Each day these employees must hold back their emotions, keep their cool, and avoid getting upset. But what’s the true cost of this “emotional work?” From a humanist and feminist perspective, Hochschild describes the toll this process of estrangement has on our personal feelings and its role in becoming an “occupational hazard” in one-third of Amerca’s workforce. As you read, you’ll learn how emotional labor is used as currency in today's society and why women find their jobs more taxing than men.
Strangers in Their Own Land
Strangers in Their Own Land - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Strangers in Their Own Land write by Arlie Russell Hochschild. This book was released on 2018-02-20. Strangers in Their Own Land available in PDF, EPUB and Kindle. The National Book Award Finalist and New York Times bestseller that became a guide and balm for a country struggling to understand the election of Donald Trump "A generous but disconcerting look at the Tea Party. . . . This is a smart, respectful and compelling book." —Jason DeParle, The New York Times Book Review When Donald Trump won the 2016 presidential election, a bewildered nation turned to Strangers in Their Own Land to understand what Trump voters were thinking when they cast their ballots. Arlie Hochschild, one of the most influential sociologists of her generation, had spent the preceding five years immersed in the community around Lake Charles, Louisiana, a Tea Party stronghold. As Jedediah Purdy put it in the New Republic, "Hochschild is fascinated by how people make sense of their lives. . . . [Her] attentive, detailed portraits . . . reveal a gulf between Hochchild's 'strangers in their own land' and a new elite." Already a favorite common read book in communities and on campuses across the country and called "humble and important" by David Brooks and "masterly" by Atul Gawande, Hochschild's book has been lauded by Noam Chomsky, New Orleans mayor Mitch Landrieu, and countless others. The paperback edition features a new afterword by the author reflecting on the election of Donald Trump and the other events that have unfolded both in Louisiana and around the country since the hardcover edition was published, and also includes a readers' group guide at the back of the book.
So How's the Family?
So How's the Family? - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook So How's the Family? write by Arlie Russell Hochschild. This book was released on 2013-09-30. So How's the Family? available in PDF, EPUB and Kindle. In this new collection of thirteen essays, Arlie Russell HochschildÑauthor of the groundbreaking exploration of emotional labor, The Managed Heart and The Outsourced SelfÑfocuses squarely on the impact of social forces on the emotional side of intimate life. From the ÒworkÓ it takes to keep personal life personal, put feeling into work, and empathize with others; to the cultural ÒblurÓ between market and home; the effect of a social class gap on family wellbeing; and the movement of care workers around the globe, Hochschild raises deep questions about the modern age. In an eponymous essay, she even points towards a possible future in which a person asking ÒHowÕs the family?Ó hears the proud answer, ÒCouldnÕt be better.Ó
Summary of The Managed Heart – [Review Keypoints and Take-aways]
Summary of The Managed Heart – [Review Keypoints and Take-aways] - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Summary of The Managed Heart – [Review Keypoints and Take-aways] write by PenZen Summaries. This book was released on 2022-10-20. Summary of The Managed Heart – [Review Keypoints and Take-aways] available in PDF, EPUB and Kindle. The summary of The Managed Heart – Commercialization of Human Feeling presented here include a short review of the book at the start followed by quick overview of main points and a list of important take-aways at the end of the summary. The Summary of The seminal sociological text that presented the idea of emotional labour was published in 1983 and given the title The Managed Heart. These flashes of insight demonstrate how we can manipulate our feelings to our benefit in social and professional settings. They also shed light on the dangers and repercussions associated with this method of self-management. The Managed Heart summary includes the key points and important takeaways from the book The Managed Heart by Arlie Russell Hochschild. Disclaimer: 1. This summary is meant to preview and not to substitute the original book. 2. We recommend, for in-depth study purchase the excellent original book. 3. In this summary key points are rewritten and recreated and no part/text is directly taken or copied from original book. 4. If original author/publisher wants us to remove this summary, please contact us at [email protected].
