The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services write by Sueli Mara Soares Pinto Ferreira. This book was released on 2006-05-19. The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services available in PDF, EPUB and Kindle. For several years the concept of "virtual client" or "virtual customer" has been part of the world of libraries and information services. This publication contains the proceedings of a satellite meeting on this topic, organized by the Management and Marketing Section of IFLA and held in Sao Paulo, Brazil in August 2004. It contains papers from more general points of views such as the democratization of access to digital information to more specific questions such as virtual libraries and new services, not forgetting user and librarian education, web site design, more specialized information, etc. The readers of these proceedings will find along these pages a very stimulating content which will guide them towards better services for virtual clients. Papers are presented in the original language of their presentation (Portuguese, French, Spanish and English) with summaries in these four languages.
The Virtual Customer - A New Paradigm for Improving Customer Relations in Libraries and Information Services / O Cliente Virtual: Um Novo Paradigma Para Melhorar O Relacionamento Entre Clientes E Servicos de Informacao E Bibliotecas / L' Usager Virtuel: Un Nouveau Paradigme Pour Améliorer Le Service À la Clientèle Dans Les Bibliothèques Et Services
The Virtual Customer - A New Paradigm for Improving Customer Relations in Libraries and Information Services / O Cliente Virtual: Um Novo Paradigma Para Melhorar O Relacionamento Entre Clientes E Servicos de Informacao E Bibliotecas / L' Usager Virtuel: Un Nouveau Paradigme Pour Améliorer Le Service À la Clientèle Dans Les Bibliothèques Et Services - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook The Virtual Customer - A New Paradigm for Improving Customer Relations in Libraries and Information Services / O Cliente Virtual: Um Novo Paradigma Para Melhorar O Relacionamento Entre Clientes E Servicos de Informacao E Bibliotecas / L' Usager Virtuel: Un Nouveau Paradigme Pour Améliorer Le Service À la Clientèle Dans Les Bibliothèques Et Services write by Sueli Mara Soares Pinto Ferreira. This book was released on 2005. The Virtual Customer - A New Paradigm for Improving Customer Relations in Libraries and Information Services / O Cliente Virtual: Um Novo Paradigma Para Melhorar O Relacionamento Entre Clientes E Servicos de Informacao E Bibliotecas / L' Usager Virtuel: Un Nouveau Paradigme Pour Améliorer Le Service À la Clientèle Dans Les Bibliothèques Et Services available in PDF, EPUB and Kindle. For several years the concept of "virtual client" or "virtual customer" has been part of the world of libraries and information services. This publication contains the proceedings of a satellite meeting on this topic, organized by the Management and Marketing Section of IFLA and held in Sao Paulo, Brazil in August 2004. It contains papers from more general points of views such as the democratization of access to digital information to more specific questions such as virtual libraries and new services, not forgetting user and librarian education, web site design, more specialized information, etc. The readers of these proceedings will find along these pages a very stimulating content which will guide them towards better services for virtual clients. Papers are presented in the original language of their presentation (Portuguese, French, Spanish and English) with summaries in these four languages.
The Virtual Customer : a New Paradigm for Improving Customer Relations in Libraries and Information Services
The Virtual Customer : a New Paradigm for Improving Customer Relations in Libraries and Information Services - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook The Virtual Customer : a New Paradigm for Improving Customer Relations in Libraries and Information Services write by International Federation of Libraries Associations and Institutions. This book was released on 2005. The Virtual Customer : a New Paradigm for Improving Customer Relations in Libraries and Information Services available in PDF, EPUB and Kindle.
Marketing Library and Information Services
Marketing Library and Information Services - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Marketing Library and Information Services write by Dinesh K. Gupta. This book was released on 2006. Marketing Library and Information Services available in PDF, EPUB and Kindle. Marketing of library services has now been recognised as an essential agenda item for almost all kinds of libraries all over the world. As the term "marketing" has different meanings for different colleagues, the bundling of dozens of contributions from a truly international group of librarians is presented in this book, provides a broad scala on the topic. Therefore this book offers a useful tool for both working librarians and future librarians to understand vital issues relating to marketing of library and information services at the local, national and international level. The book is divided into six sections: Marketing concept: a changing perspective; Marketing in libraries around the world; Role of library associations; Education, training and research; Excellence in marketing; Databases and other marketing literature.
Marketing Library and Information Services II
Marketing Library and Information Services II - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Marketing Library and Information Services II write by Dinesh K. Gupta. This book was released on 2013-06-25. Marketing Library and Information Services II available in PDF, EPUB and Kindle. With contributions from library and information professionals (practitioners, researchers, faculty members, consultants, and others), Marketing Library and Information Services: A Global Outlook highlights a variety of exemplary LIS marketing practices and efforts from around the globe. The following broad topics are explored: changing marketing concepts; marketing library and information services in different countries; marketing library and information services in different kind of libraries; web-based LIS marketing, etc.
