The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services write by Sueli Mara Soares Pinto Ferreira. This book was released on 2006-05-19. The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services available in PDF, EPUB and Kindle. For several years the concept of "virtual client" or "virtual customer" has been part of the world of libraries and information services. This publication contains the proceedings of a satellite meeting on this topic, organized by the Management and Marketing Section of IFLA and held in Sao Paulo, Brazil in August 2004. It contains papers from more general points of views such as the democratization of access to digital information to more specific questions such as virtual libraries and new services, not forgetting user and librarian education, web site design, more specialized information, etc. The readers of these proceedings will find along these pages a very stimulating content which will guide them towards better services for virtual clients. Papers are presented in the original language of their presentation (Portuguese, French, Spanish and English) with summaries in these four languages.
Libri
Libri - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Libri write by Jean Anker. This book was released on 2006. Libri available in PDF, EPUB and Kindle. Vols. 4-24 include Communications of the International Federation of Library Associations (IFLA-FIAB).
Bibliographie Mensuelle
Bibliographie Mensuelle - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Bibliographie Mensuelle write by United Nations Library (Geneva, Switzerland). This book was released on 2006. Bibliographie Mensuelle available in PDF, EPUB and Kindle.
The Virtual Customer - A New Paradigm for Improving Customer Relations in Libraries and Information Services / O Cliente Virtual: Um Novo Paradigma Para Melhorar O Relacionamento Entre Clientes E Servicos de Informacao E Bibliotecas / L' Usager Virtuel: Un Nouveau Paradigme Pour Améliorer Le Service À la Clientèle Dans Les Bibliothèques Et Services
The Virtual Customer - A New Paradigm for Improving Customer Relations in Libraries and Information Services / O Cliente Virtual: Um Novo Paradigma Para Melhorar O Relacionamento Entre Clientes E Servicos de Informacao E Bibliotecas / L' Usager Virtuel: Un Nouveau Paradigme Pour Améliorer Le Service À la Clientèle Dans Les Bibliothèques Et Services - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook The Virtual Customer - A New Paradigm for Improving Customer Relations in Libraries and Information Services / O Cliente Virtual: Um Novo Paradigma Para Melhorar O Relacionamento Entre Clientes E Servicos de Informacao E Bibliotecas / L' Usager Virtuel: Un Nouveau Paradigme Pour Améliorer Le Service À la Clientèle Dans Les Bibliothèques Et Services write by Sueli Mara Soares Pinto Ferreira. This book was released on 2005. The Virtual Customer - A New Paradigm for Improving Customer Relations in Libraries and Information Services / O Cliente Virtual: Um Novo Paradigma Para Melhorar O Relacionamento Entre Clientes E Servicos de Informacao E Bibliotecas / L' Usager Virtuel: Un Nouveau Paradigme Pour Améliorer Le Service À la Clientèle Dans Les Bibliothèques Et Services available in PDF, EPUB and Kindle. For several years the concept of "virtual client" or "virtual customer" has been part of the world of libraries and information services. This publication contains the proceedings of a satellite meeting on this topic, organized by the Management and Marketing Section of IFLA and held in Sao Paulo, Brazil in August 2004. It contains papers from more general points of views such as the democratization of access to digital information to more specific questions such as virtual libraries and new services, not forgetting user and librarian education, web site design, more specialized information, etc. The readers of these proceedings will find along these pages a very stimulating content which will guide them towards better services for virtual clients. Papers are presented in the original language of their presentation (Portuguese, French, Spanish and English) with summaries in these four languages.
