Theoretical and Analytical Service-Focused Systems Design and Development - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Theoretical and Analytical Service-Focused Systems Design and Development write by Chiu, Dickson K. W.. This book was released on 2012-06-30. Theoretical and Analytical Service-Focused Systems Design and Development available in PDF, EPUB and Kindle. "This book provides solutions to these challenges, practices and understanding of contemporary theories and empirical analysis for systems engineering in a way that achieves service excellence"--Provided by publisher.
Customer Relationship Management Strategies in the Digital Era
Customer Relationship Management Strategies in the Digital Era - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Customer Relationship Management Strategies in the Digital Era write by Nas?r, Süphan. This book was released on 2015-03-31. Customer Relationship Management Strategies in the Digital Era available in PDF, EPUB and Kindle. In today’s global economy, social media and technological advances have changed the way businesses interact with their clientele. With new forms of communication and IT practices, companies seek innovative practices for maintaining their consumer loyalty. Customer Relationship Management Strategies in the Digital Era blends the literature from the fields of marketing and information technology in an effort to examine the effect that technological advances have on the interaction between companies and their customers Through chapters and case studies, this publication discusses the importance of achieving competitive advantage through implementing relationship marketing practices and becoming consumer-centric. This publication is an essential reference source for researchers, professionals, managers, and upper level students interested in understanding customer loyalty in a technology-focused society.
Educational Strategies for the Next Generation Leaders in Hotel Management
Educational Strategies for the Next Generation Leaders in Hotel Management - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Educational Strategies for the Next Generation Leaders in Hotel Management write by Feng, Jiuguang. This book was released on 2015-04-30. Educational Strategies for the Next Generation Leaders in Hotel Management available in PDF, EPUB and Kindle. As the hospitality industry continues to grow, managers and educators are faced with the task of preparing future hospitality professionals for a rewarding but challenging career. Due to the impact of an ever-changing economy on the industry as a whole, the education of hotel managers and professionals has become an increasingly important area of study. Educational Strategies for the Next Generation Leaders in Hotel Management combines practical experience with the effective pedagogical approaches being implemented in higher learning institutions and hospitality programs internationally. Highlighting key issues surrounding the current and future scope of hotel management and the skills and knowledge necessary for career success in the hospitality industry, this publication is an essential reference source for hospitality managers, educators, and students interested in the future of the industry and the best practices for hospitality education. This publication features timely, research-based chapters and analysis relevant to topics in the hospitality industry including, but not limited to, craft-based learning, e-learning, higher education, hospitality management, human resources, opening delays, professional development, six sigma, women in global leadership, and work integrated learning.
Strategic Tools and Methods for Promoting Hospitality and Tourism Services
Strategic Tools and Methods for Promoting Hospitality and Tourism Services - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Strategic Tools and Methods for Promoting Hospitality and Tourism Services write by Nedelea, Alexandru-Mircea. This book was released on 2016-01-07. Strategic Tools and Methods for Promoting Hospitality and Tourism Services available in PDF, EPUB and Kindle. Tourism marketing is a vital tool in promoting the overall health of the global economy by not only bringing necessary revenue to a particular region, but also providing an opportunity for tourists to explore another culture, building tolerance and overall exposure to different ways of life. Strategic Tools and Methods for Promoting Hospitality and Tourism Services provides interdisciplinary perspectives in the areas of global tourism and hospitality. Highlighting cultural boundaries of strategic knowledge management through the use of case studies and theoretical research, as well as the opportunities and challenges of tourism marketing, this publication is an essential reference source for academicians, research scholars, marketing professionals, graduate-level students, and industry professionals interested in international travel and the vacation industry.
Strategic Labor Relations Management in Modern Organizations
Strategic Labor Relations Management in Modern Organizations - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Strategic Labor Relations Management in Modern Organizations write by Casademunt, Ana María Lucia. This book was released on 2016-04-22. Strategic Labor Relations Management in Modern Organizations available in PDF, EPUB and Kindle. Rapid changes within the modern business landscape have created new demands for human resources management. With a different set of challenges to face, human resources managers must implement novel approaches to improve policy effectiveness. Strategic Labor Relations Management in Modern Organizations is a pivotal reference source for the latest scholarly research on emerging human resource practices in relation to labor management, featuring innovative methods to remain competitive in the global business arena. Focusing on critical analyses and real-world applications, this book is ideally designed for professionals, upper-level students, managers, and researchers actively involved in human resources settings.
