Tough Customer - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Tough Customer write by Sandra Brown. This book was released on 2021-12-28. Tough Customer available in PDF, EPUB and Kindle. Originally published: New York: Simon & Schuster, 2010.
Negotiating with Tough Customers
Negotiating with Tough Customers - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Negotiating with Tough Customers write by Steve Reilly. This book was released on 2016-06-22. Negotiating with Tough Customers available in PDF, EPUB and Kindle. A guide to holding your ground with hardball negotiators, from a “talented advisor with a rare ability for connecting people with ideas” (Patrick Lencioni, bestselling author of The Five Dysfunctions of a Team). Negotiation is the middle ground between capitulation and stonewalling—a back-and-forth between two parties trying to reach agreement. If a price or other term is non-negotiable, there is no give and take, just “take it or leave it.” You may think you are negotiating, but if the other side isn’t playing, you aren’t either. Regardless of the industry, situation, or product, the two most common mistakes negotiators make are: 1) they give ground too easily, and 2) they get nothing in return. When dealing with tough customers, it is even more important to be able to defend your position and bargain for reciprocal concessions. Negotiating with Tough Customers provides proven methods for holding your ground against (seemingly) more powerful negotiators. But it goes further, making sure that when you do give ground, you get equal or better value in return. Using a cooperative, collaborative approach in a hardball negotiation just doesn’t work. Tough negotiators will play win-win, but only if they have nothing to lose. Negotiating With Tough Customers will make you a better salesperson by making you a better negotiator . . . and vice versa.
Tough Chicks
Tough Chicks - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Tough Chicks write by Cece Meng. This book was released on 2009. Tough Chicks available in PDF, EPUB and Kindle. Three independent chicks who dare to be different are reprimanded by the other barnyard residents for not being quiet and docile, until the smart, fearless trio takes on a runaway tractor.
How to Deal with Difficult Customers
How to Deal with Difficult Customers - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook How to Deal with Difficult Customers write by Dave Anderson. This book was released on 2013-05-21. How to Deal with Difficult Customers available in PDF, EPUB and Kindle. Praise for How to Deal with Difficult Customers "The application of the ten key strategies in this book will help every sales professional learn how to deal with the truly difficult and how to avoid creating unnecessary difficulties. It's written with the same wit, humor, and inspiration that have made Anderson's prior books so effective." --Margaret Callihan, President, Chairman, and CEO, SunTrust Bank, Florida "Anderson knocks another one out of the park with How to Deal with Difficult Customers! The problem is real; Anderson's solutions make sense and, as always, he makes you laugh in the process." --Mike Roscoe, Editor in Chief, Dealer Magazine "I could not put this book down. It's a salesperson's bible, offering clear and concise how-to advice. If you're in the selling profession and want to sell more, you should read this book . . . twice." --Warren Lada, Senior Vice President, Saga Communications "An individual executing the ideas within this book will change their own life and their organization. No one has the gift like Anderson to articulate the importance character plays in maximizing potential." --Mike Tomberlin, CEO, The Tomberlin Group "Throw out all your other sales manuals. Anderson's new book will change the way you look at customers, the way your salespeople look at themselves, and, quite frankly, the way you look at the sales process." --Dan Janal, President, PRleads.com "What are you waiting for? We all have difficult customers. If you're tired of leaving money on the table because you can't handle them, read this book. If your good customers are turning into difficult customers, read this book. If you want to deliver results year-in and year-out, read, re-read, and apply the lessons of this book." --Randy Pennington, author, Results Rule!
Smash Cut
Smash Cut - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Smash Cut write by Sandra Brown. This book was released on 2010-07-20. Smash Cut available in PDF, EPUB and Kindle. Hired by a woman who believes that the shooting of her Atlanta businessman friend was planned by his nephew, defense lawyer Derek Mitchell comes to realize that the nephew is a psychotic movie buff who enjoys acting out favorite violent film plots.
