Vulnerable Consumers and the Law - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Vulnerable Consumers and the Law write by Christine Riefa. This book was released on 2020-10-27. Vulnerable Consumers and the Law available in PDF, EPUB and Kindle. This book charts the difficulties encountered by vulnerable consumers in their access to justice, through the contributions of prominent authors (academic, practitioners and consultants) in the field of consumer law and access to justice. It demonstrates that despite the development of ADR, access to justice is still severely lacking for the vulnerable consumer. The book highlights that a broad understanding of access to justice, which encompasses good regulation and its public enforcement, is an essential ingredient alongside access to the mechanisms of traditional private justice (courts and ADR) to protect the vulnerable consumer. Indeed, many of the difficulties are linked to normative obstacles and lack of access to justice is primarily a vulnerability in itself that can exacerbate existing ones. In addition, because it may contribute to ‘pushing’ already vulnerable consumers into social exclusion it is not simply about economic justice but also about social justice. The book shows that lack of access to justice is not irreversible nor is it necessarily linked to consumer apathy. New technologies could provide solutions. The book concludes with a plea for developing ‘inclusive’ justice systems with more emphasis on public enforcement alongside effective courts systems to offer the vulnerable with adequate means to defend themselves. This book will be suitable for both students and practitioners, and all those with an interest in the justice system.
Discrimination, Vulnerable Consumers and Financial Inclusion
Discrimination, Vulnerable Consumers and Financial Inclusion - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Discrimination, Vulnerable Consumers and Financial Inclusion write by Cătălin-Gabriel Stănescu. This book was released on 2020-12-28. Discrimination, Vulnerable Consumers and Financial Inclusion available in PDF, EPUB and Kindle. This book addresses the questions of discrimination, vulnerable consumers, and financial inclusion in the light of the emerging legal, socioeconomic, and technological challenges. New technologies – such as artificial intelligence-driven consumer credit risk assessment and Fintech platforms, the changing nature of vulnerability due to the ongoing COVID-19 pandemic, as well as the sophistication of digital technologies, which help circumvent legal barriers and protections – necessitate the continuous study of the existing legal frameworks and measures that are capable of tackling these challenges. Organized in two major parts, the first addresses, from multiple national angles, the idea of a human rights approach to consumer law, in order to replace the mantra of economic efficiency that characterizes financial services with those of human dignity and freedom from discrimination and from debt-induced servitude. The second tackles the challenges posed by increased usage of technology in connection with financial services, which tends to solve, but also creates, additional issues for consumers in general, and for vulnerable groups in particular.
Reflections on the Protection of 'Vulnerable' Consumers Under EU Law
Reflections on the Protection of 'Vulnerable' Consumers Under EU Law - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Reflections on the Protection of 'Vulnerable' Consumers Under EU Law write by Lisa Waddington. This book was released on 2014. Reflections on the Protection of 'Vulnerable' Consumers Under EU Law available in PDF, EPUB and Kindle. This article seeks to explore the concept of the 'vulnerable' consumer and to reflect on how EU law protects, or fails to protect, such consumers. Section I of the article considers the current situation with regard to the protection of 'vulnerable' consumers under EU law. The section first examines key EU consumer protection instruments to establish how they address the position of 'vulnerable' consumers, before proceeding to review relevant case law of the Court of Justice on this issue. Section II examines in more detail the concept of 'vulnerability' with regard to consumers, and considers the many different causes of vulnerability. This is linked to a discussion of the related concept of the 'average' consumers. The second part of the article reflects on how EU law could better provide protection to disadvantaged or 'vulnerable' consumers. The article concludes that the current 'one size fits all' category of 'vulnerability' found in EU law is inadequate to provide the protection for the many different kinds of disadvantaged consumers who can fall under the general category of 'vulnerable', and that more targeted measures, and a recognition of the diversity of all consumers, would provide greater levels protection.
Access to Justice for Vulnerable and Energy-Poor Consumers
Access to Justice for Vulnerable and Energy-Poor Consumers - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Access to Justice for Vulnerable and Energy-Poor Consumers write by Naomi Creutzfeldt. This book was released on 2021-07-01. Access to Justice for Vulnerable and Energy-Poor Consumers available in PDF, EPUB and Kindle. How do ordinary people access justice? This book offers a novel socio-legal approach to access to justice, alternative dispute resolution, vulnerability and energy poverty. It poses an access to justice challenge and rethinks it through a lens that accommodates all affected people, especially those who are currently falling through the system. It raises broader questions about alternative dispute resolution, the need for reform to include more collective approaches, a stronger recognition of the needs of vulnerable people, and a stronger emphasis on delivering social justice. The authors use energy poverty as a site of vulnerability and examine the barriers to justice facing this excluded group. The book assembles the findings of an interdisciplinary research project studying access to justice and its barriers in the UK, Italy, France, Bulgaria and Spain (Catalonia). In-depth interviews with regulators, ombuds, energy companies, third-sector organisations and vulnerable people provide a rich dataset through which to understand the phenomenon. The book provides theoretical and empirical insights which shed new light on these issues and sets out new directions of inquiry for research, policy and practice. It will be of interest to researchers, students and policymakers working on access to justice, consumer vulnerability, energy poverty, and the complex intersection between these fields. The book includes contributions by Cosmo Graham (UK), Sarah Supino and Benedetta Voltaggio (Italy), Marine Cornelis (France), Anais Varo and Enric Bartlett (Catalonia) and Teodora Peneva (Bulgaria).
Consumer Theories of Harm
Consumer Theories of Harm - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Consumer Theories of Harm write by Paolo Siciliani. This book was released on 2019-09-19. Consumer Theories of Harm available in PDF, EPUB and Kindle. It has long been thought that fairness in European Consumer Law would be achieved by relying on information as a remedy and expecting the average consumer to keep businesses in check by voting with their feet. This monograph argues that the way consumer law operates today promises a lot but does not deliver enough. It struggles to avoid harm being caused to consumers and it struggles to repair the harm after the event. To achieve fairness, solutions need to be found elsewhere. Consumer Theories of Harm offers an alternative model to assess where and how consumer detriment may occur and solutions to prevent it. It shows that a more confident use of economic theory will allow practitioners to demonstrate how a poor standard of professional diligence lies at the heart of consumer harm. The book provides both theoretical and practical examples of how to combine existing law with economic theory to improve case outcomes. The book shows how public enforcers can move beyond the dominant transparency paradigm to an approach where firms have a positive duty to treat consumers fairly and shape their commercial offers in a way that prevents consumers from making mistakes. Over time, this 'fairness-by-design' approach will emerge as the only acceptable way to compete.
