Clients for Life - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Clients for Life write by Andrew Sobel. This book was released on 2001-02-21. Clients for Life available in PDF, EPUB and Kindle. Finally, the book that all professionals frustrated with fleeting client loyalty and relentless price pressure have waited for—the first in-depth, guide to developing lasting client relationships. Millions of people in this country earn their livings by serving clients, and their numbers are growing every day. Unfortunately, far too few develop the skills and strategies needed to rise to the top in a world where clients have almost unlimited access to information and expertise. Clients for Life sets forth a comprehensive framework for how professionals in all fields can develop breakthrough relationships with their clients and enjoy enduring client loyalty. Supported by more than 100 case studies and wisdom gleaned from interviews with dozens of leading CEOs and prominent business advisors, Clients for Life identifies what clients really want and lays out the core qualities that distinguish the client advisor—an irreplaceable resource—from the expert for hire, a tradable commodity. Readers will learn, for example, to develop selfless independence, which tempers complete emotional, intellectual, and financial independence with a powerful commitment to client needs; to become deep generalists and overcome the narrow perspective caused by specialization; to systematically build lifelong trust; and to cultivate the power of synthesis—big-picture thinking—that is so highly valued by clients. Portraits of history's most famously successful advisors, including Machiavelli, Sir Thomas More, and J. P. Morgan, underscore these timeless qualities that modern professionals need to develop to excel in today's competitive environment.
Your Clients for Life
Your Clients for Life - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Your Clients for Life write by Mitch Anthony. This book was released on 2002. Your Clients for Life available in PDF, EPUB and Kindle. The financial planing profession is undergoing a transformation from the historical approach of transactions and straight asset accumulation to an integrated financial and life planning strategy for customers. Your Clients for Life: The Definitive Guide to Becoming a Successful Financial Life Planner is a roadmap that financial planners can use to understand how to make the connection between financial planning and life planning. Its premise is that advisors of the future will need to deal more with money as an element of a client's life that cannot be viewed alone.
Customers for Life
Customers for Life - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook Customers for Life write by Carl Sewell. This book was released on 2009-07-01. Customers for Life available in PDF, EPUB and Kindle. In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life. A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His “Ten Commandants” provide the essential guidelines, including: • Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge. • No complaints? Something’s wrong: If you never ask your customers what else they want, how are you going to give it to them? • Measure everything: Telling your employees to do their best won’t work if you don’t know how they can improve.
"Always Live Better Than Your Clients"
"Always Live Better Than Your Clients" - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook "Always Live Better Than Your Clients" write by Isadore Barmash. This book was released on 1983. "Always Live Better Than Your Clients" available in PDF, EPUB and Kindle.
How You Do... What You Do: Create Service Excellence That Wins Clients For Life
How You Do... What You Do: Create Service Excellence That Wins Clients For Life - read free eBook in online reader or directly download on the web page. Select files or add your book in reader. Download and read online ebook How You Do... What You Do: Create Service Excellence That Wins Clients For Life write by Bob Livingston. This book was released on 2008-06-01. How You Do... What You Do: Create Service Excellence That Wins Clients For Life available in PDF, EPUB and Kindle. In three years Livingston helped the 17,000- employee strong Crossmark increase its sales revenues by 30 percent and add an additional 2,400 workers Livingston will promote the book on his busy speaking tour, which includes keynote addresses at several large consumer products information conferences Includes numerous on-the-street examples and case studies throughout the book
